Very bad company I ordered a pair of boots that pies Texas when I receive them. I didn’t even try them on because it was a very small size so we returned them and they didn’t accept the return because they say that there was a cut, at the box of the boots and there was a dirt on the soul they send me the pictures I say that they are right about the cat because I did it while I was unboxing with a razor so it’s a very small cat and above the dirt I refuse it, because I didn’t even try them on so it was the condition that they sent the pair of boots to me. There is no other explanation I had a purchase history to their online shop that show I am a good customer and they didn’t even inform me about that. I found out that they refused my return from DHL , I think they’re horrible. I will never buy from them again because they didn’t even gave me another solution even though I refuse that the dirt was from me. I have pictures that they showed me I will upload them and the cut is from me. yes but the dirt which is very little wasn’t mine the worst company I have ever seen the worst. I’m a good customer at Farfetch. My Theresa yuk Net-a-Porter and no one had ever had problem with me.