I don’t write negative reviews often and I don’t say this lightly. Owning a business, I know how entitled customers can be these days, so you really have to do something extremely messed up to tick me off. Well this is beyond that. We purchased a pair of shoes for a gift (Christmas) and when the gift was opened, the shoes were different size!! As though that was not bad enough, we’ve been dealing with their customer support for nearly 3 months now! The absolute horrible blunt responses you’ll ever hear/read. Will probably end up with no resolution by the signs of it. There shouldn’t be this much time and nerves wasted over hundreds of dollars. STAY AWAY!