WARNING WARNING , WORST LUXURY SHOPPING EXPERIENCE EVER !!!!!! IF U LIVE IN THE UNITED STATES PLEASE DO NOT ORDER FROM CETTIRE THEY TAKE YOUR MONEY AND DONT GIVE U THE PRODUCT AND THEN BLAME IT ON FRUD PROTECTION TO WHY THEY HAVE NOT SHIPPED WHAT U ORDERED & HAPPENED TWICE WITH THE SAME TWO ITEMS BECAUSE I WAS TOLD I WOULD HAVE TO WAIT FOR A REFUND AND THEN RE ORDERED . CUSTOMERS SERVICE IS RAN BY A BUNCH OF RUDE CLOWNS THAT ARE ABSOLUTELY NO HELP AND THEY WILL IGNORE U WHEN THEY FEEL LIKE EVEN WHEN THEY HAVE YOUR MONEY IN POSSESSION & ISSUE/PROBLEM IS NOT SOLVED . THEY DO NOT CARE AT ALL .. Chelsea ( the worst ) , Heather , Joanna should not be working for customers service for a “ high end “ resale company when they can’t provide decent customer service to people who are spending hundreds & thousands of dollars . They need to be let go or retrained . I WOULD NEVER SPEND MY MONEY HERE EVER AGAIN THE WORST EXPERIENCE EVER !!!!!!!!!!!!!!