I ordered a 38.5 RV flat shoes but they sent me a size 37.5. Obviously, I have to return it. The hassle of going through it really fazed me. On top of that, they charged me $25 for the returns, something that’s not even my fault! After returning the wrong sized pair of shoes, I ordered again my size 38.5. Lo and behold, the price was not the same anymore. It was more than the price that they posted a couple of weeks back. I found it so disconcerting. Very disappointing! I totally felt it was a highway robbery. To make matters worse, their customer service representative wasn’t for the position they represent. They’re just like people without feelings. I wonder why they’re called “customer representatives”.