Awful experience, same as majority here. Bought a pair of YSL espadrilles, arrived and they were faulty - literally the tongue was not attached to the rest of the shoe! Sen them back after an awful customer service experience and FINALLY sent a replacement, just in time for my Europre holiday. Took them to Europe and the 3rd time I wore the shoes - literally, the entire toe split open on the right hand shoe. Took to a cobblers to fix and they showed my how the shoes were faulty and, in their opinion (I was in France after all) YSL would NEVER let this shoe through quality control, at best it would be a seconds, but he felt they'd throw it away. Save $100 off $550 shoes and ended up with worthless shoes, wish I'd just paid RRP from YSL to be honest. Awful site and dreadful, fake/knock off products and no quality control at all. Wife and friends have had similar experiences and won't use again.