The worst and most distressing Australian online shopping experience ever. Chloe Boots purchased ($1300) in Feb this year, and the box arrived with no boots inside!! I have witnesses too. From the CETTIRE side - No one will help me, only customer service replies via email sporadically. I have emailed almost daily asking for a manager, supervisor and still nothing. I’ve also contacted their Investor Relations team - and again no reply. I sent a lot of money and no product arrived!! Very upsetting with no phone call either to ascertain the incident and work towards a resolve. I’m completely out of pocket : ( it’s their lack of comms that frightens me the most…. It is now April!!! I am so so so upset. It’s a company that is listed on the Stock Exchange, with shareholders. I would be aghast if I was a shareholder!!