Horrible Experience with a Return! I shipped back a versace baseball cap that was shipped to me in a dented and scratched cardboard product box. The hat had NO tags attached, no tissue paper, and had marks on the leather strap where it adjusts. I proceeded with the return process and In less than 24 hours, DHL picked the item back up for return. I had this item for less than 24 hours in my procession! They are claiming that I somehow damaged this box during that short time period and are denying my return. I am currently still fighting this with them and also getting klarna and my band involved in the case I need to file a dispute. I am so disappointed and upset with Cettire for allowing one of their partners to ship an item in this condition and then later deny the return for something they did! I will most likely NEVER shop with them again. A word of advice, if you do happen to shop with them, make sure you take pictures immediately of the item and box conditions when it arrives, as that will be the only proof you have!