Worst company for customer service ever! NEVER EVER AGAIN! my wife bought us luxury brand matching varsity jackets for Christmas. Spent thousands of dollars which is expected when buying luxury brands but when the items arrived both of our jackets did not fit correctly so we reached out to return the items and get store credit or correct sizes if they had it. Turns out they charged us over $600 in duties and never offered us any exchange or store credit. We just lost out on over $600 because we wanted to buy from this terrible company. The website offers good deals which draws people in but lord help you if something comes damaged, wrong size, or any issue that would normally be exchanged. NOT HERE, they just say your SOL! say good bye to your money! The customer service is horrible. HORRIBLE! DO NOT BUY FROM THIS WEBSITE IF YOU LIVE OUTSIDE AUSTRALIA! YOUR ARE RISKING LOSING YOUR MONEY AND GETTING NOTHING IN RETURN EXCEPT STRESS AND ANXIETY WHICH YOU SHOULDN'T HAVE TO PAY FOR THAT! -1 million stars if I could. WORST COMPANY EVER!