Complete Scam!! I purchased a Chloe bag which arrived without proof of authenticity. I emailed Cettire asking for proof but have been advised they are unable to provide proof as the documents are confidential!! after each email it takes two days for them to reply. I am now stuck with a bag that cost me over $1,000 with absolutely no proof it is authentic. The bags may seem cheaper but beware, when it arrives without correct documents you will be left without support form the team to obtain the information needed. Before writing this email, they were offered several chances to rectify the situation.