Cettire scams customers by not accepting returns and falsely accusing of expensive items being “unsellable”. I ordered EUR400,- slingback pumps and couldn’t even try them on as they were too large. Sent them back and ordered a smaller size, paying once again, upon which I received both pairs and did not get a refund. I contacted the company and they accused me of having inspected it and concluding that it had been worn and is “unsellable”, adding a picture with some dust on the sole. After countless back and forth and me arguing how I literally could not have worn it, they simply stopped replying after assuring that their inspection has the final say. Their business model is a scam, never use their service.