Imagine working your ass off and wanting to celebrate it by purchasing some decently priced hoodies. Now imagine spending 2 hrs with the bank and credit card companies getting them to unfreeze your payment. And when the order goes through you are left thinking maybe it wasn’t a waste of time only to be called a fraud by cettire 3 days later and have the bank confused with the way cettire proceeded to send back the money. I spent another half hour getting them to correct the error and when I emailed cettire to ask them why they suspected my account do fraudulence despite my billing information being the same as the one on my credit card they just sent me a robotic response with the same answer. No number to contact. No attempt was made to actually apologize for the waste of time and no agent willing to provide a solution. As a former email, live chat and call agent I can only hope this business gets what it deserves NOTHING.