I placed an order on Cattire.com, and after 10 business days, my item still hasn’t even been handed over to DHL for shipping, tracking still shows Catania, Italy. There have been no updates, no tracking information, and absolutely no effort from their side to keep me informed. To make matters worse, there is no customer service phone number, so you’re left with no way to get real support. Their policies take zero liability if a shipment is delayed, not shipped, or never received—yet they have no problem charging you in full upfront. I had to threaten to dispute the charge, and unless my item is shipped by tomorrow or I receive a full refund, I’ll have no choice but to go through with it. This is completely unacceptable. Avoid this company unless you want to deal with endless frustration.