Easy to order, easy navigation and online support, very good product options to choose from. Product arrived quickly - sooner than quoted and during Christmas rush. It came in two packages (1. Sign; 2. Power), but in one delivery. Both boxes were very well packaged and taped. It took a bit of time and effort to remove many staples from sign box. Would suggest a more user friendly way to package. The product was exactly as ordered and it worked as advertised. This was a gift and everyone was impressed with it. Hoping it will last and bring enjoyment for a long time. Well done!