This neon sign is a Christmas present, so it has yet to be hung in its spot on the wall of our sports bar. However, the process of designing and ordering the neon sign was made easy by your excellent website. But perhaps the best (and unexpected) feature of the ordering process was the video you sent of the finished product lit up and working with all its accessories. So even before the package is opened I know what a great product I have received. And coming from overseas, the delivery took a bit longer but there was no hurry for the product. And the shipping was free and the price was great! Thank you for your amazing neon sign produce.