I ordered a neon light from this company, I chose there darker purple. First thing I noticed when turning it on, it clearly wasn't purple. It's obviously bright pink. I was told that the neon light is purple as that's the colour when it's off which is just absurd. When ordering a neon light you're picking the colour when it's on not off. And there digitally created colour for the sign doesn't match the colour of my sign at all. They should provide actual images of the sign they're selling to avoid this issue. I called the office for days as it's easier to speak over the phone rather than email, no one answered the phone. Terrible customer service, would not recommend.