Was a little concerned after reading some reviews but wow what amazing value and quality for money. Complete custom made light ordered and delivered in 3 weeks. I messaged a couple of times and got same day replies letting me know how far along the order was. Packaging was exceptional, took me 25 mins to get it opened and unwrapped. Much much bigger than expected but thank you for such a high quality low cost additional to my kitchen! Would 100% recommend and will defo use again, just be mindful that shipping was 5 days as advertised (3-5 days) but it took over 2 weeks to make.