It's impossible trying to contact this Company, ie, querying why the goods haven't been received yet payment was taken. The customer service telephone number is a local UK number but after being put into a queue awaiting an advisor after 10 secs you get a garbled French message and being cut off. This Company supposedly caters for the UK market, providing you with a UK website and local telephone number. If you send them an e-mail they do not respond. This has all the hallmarks of a Scam Company and do not believe the positive reviews written on their website, its just to lead you into a false sense of security. My advice is stay well clear!