Unfortunately I have to rate quite negatively my experience with Transfeero. The process of booking and payment was easy and straightforward. I searched the internet for different providers to transfer from GVA to Courchevel and found several offers ~1500-1600 EUR. After reading the reviews I decided to go with Transfeero. I booked and paid on the 10th of February for a trip on the 19th March. After booking, I contacted customer service to confirm the number of luggage pieces and skis would fit in the van (as my comments didn't show up in the reservation). That's when I realized Transfeero is just an agregator that liaises with local partners. As such, they couldn't give me a feedback on my questions but told me they would contact their local partner and revert. Several weeks have passed and i insisted with customer support to get an answer until they stopped communication. This week (Monday the 7th) i insisted again. This time the answer was: "we can't reach our local partners and if we don't hear from them today we'll cancel your reservation". This is the worse that can happen to someone 1 week prior to a ski trip. Foward to Wednesday and the along came the cancelation, with the reinbursement of ~1550 EUR (the amount I had paid). The issue is that, 1 week prior to the trip and with most operators booked out, it became a real challenge to find an alternative. Luckily enough, I managed to find a company still capable of doing the service for ~2000 EUR, which means i lost 500 EUR in the process. I contacted again the customer service of Transfeero to explain the consequences of their actions and demanded to be compensated for the price difference which they had caused. There was no answer from Transfeero via the 2 people who were involved thus far (Antonino and Janina). I keep insisting but they keep ignoring. A responsible company that cares for its customes should pay attention to this matter and be customer-friendly offering solutions and making whole for damages caused. The experience was a nightmare so far and I can't possibly recommend Transfeero to anyone at this stage. Transfeero should have (i) appologized for the situation, (ii) help finding alternative solutions for my problem which they caused and (iii) offer proactively to compensate any extra costs I had with the rebooking of an alternative solution. They did no such thing. Had they done this and my review would be entirely different. Problems can occur at any time and we can't blame companies and service providers for thos. What differentiates companies is they they deal with adversity and help their clients. Luckily for me, I insisted with customer support 1 week prior to the trip. I suspect that If i hadn't insisted, I would receive no info until the day before and I would have an even bigger problem at hands...