Horrible service! Buyer beware, if your flight is late or is cancelled this company will NOT REIMBURSE YOU! Our flight was cancelled and rebooked by the airline, and it was not in our control. I notified Transferro immediately, approximately 4 hours prior to our arrival. They said that they have a NO REFUND POLICY and refused to refund our payment even though they failed to have a substitute driver for us. There is a huge disparity between their "excellent" reviews and our experience that I think they purchase their reviews from a third party. So, we're out over 90€. DO NOT USE THIS COMPANY!!