Cheap insurance, but when it comes to renewal, I received just one "renewal invite" and then discovered that my policy had renewed automatically despite me not having given authority for it to do so. Documentation received is not clear about this: my initial payment is described as a 'one off payment' for 12 months insurance; the one renewal document does not make it clear that the policy could automatically renew and does not provide any detail of price in the main body of text. There is no phone number to contact a human and the 'robot' fails to understand anything that I type. All very under-handed and devious. My only solution is to pay an extortionate £49.99 fee to cancel a policy that I did not ask for or want, after just a day of it being put in place. Avoid Yoga and other companies based at the same address - use a well-known and reputable company instead - it might cost a little more in the short term, but at least they are clear and honest! Thankfully I never had to make a claim during my time insured with Yoga... I hate to think what a shables that would end up in!