I ordered 40 plus plug trailing begonias my mothers favourite hanging basket plant in memory of my father (last year the plants were very good) when they arrived they were battered and not in good condition managed to save possibly 20 plants fingers crossed sent an email and a photo as requested have been offered a half refund as they don't have any plus plug plants and now ordered 20 garden ready plugs and hopefully they arrive in a better condition had to pay postage again so nearly cost double the initial amount and may have enough plants to do some hanging baskets could blame the couriers but no information on the package to handle with care or keep upright You garden is a company that this replacement will be the last order from us