1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 6,288 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,288 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Great company!”

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Posted 10 months ago

“Everything as ordered”

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Posted 10 months ago

“I was very happy with the service. The service provider was very nice and seemed knowlegable . I do think maybe the time windows should be bigger as I did wait an hour after the window I was given. Overall great service.”

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Posted 10 months ago

“I had booked for a Sunday and they called to say they may or may not have someone to come out since there are less techs available. I was fine with that, but someone did come that day and i greatly appreciated it especially with it being so hot out.”

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Posted 10 months ago

“Brilliant service -- on time and in my driveway”

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Posted 10 months ago

“Incredibly quick service and delivery. Aristotle is a delight, very friendly and competent!!”

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Posted 10 months ago

“Called at 8AM had an installed battery by noon, great service. The installer was professional and complete 5he change in under 15 minutes. The charge was fair and I would use them again.”

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Posted 10 months ago

“Replied to Richard Keller good service. Waiting for BATTERY make model number and final,price”

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Posted 10 months ago

“Great experience start to finish. It's so easy to order and schedule, customer service was extremely helpful when I called, and the technician was friendly and professional and did a great job.”

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Posted 10 months ago

“This was an excellent service. I was very pleased”

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Posted 10 months ago

“Used your company several years ago. Called late Friday ..your people very helpful. Since it was late we decided to install new battery on Saturday morning.your tech called and came to our townhouse. Took old battery to your store and came back with new battery and installed. Car working. I am happen with service ..I have asked for the brand and model number of new battery via the email address... if you could follow up on this request John Walter”

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Posted 10 months ago

“What a "find" !....Cannot thank you eneough for your quick customer service. Everthing was smooth from beginning to end. You brougt the new battery and Bam...we were done! Awesome custome service and all achieved on-line. Amazing!”

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Posted 10 months ago

“Quick and friendly!”

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Posted 10 months ago

“Recently the old battery in my Mercedes finally died and found that getting it replaced by 1-900-Battery was one of the easiest decisions I ever had to make. Just one phone call was all it took and a new battery was on it's way. The technician that showed up was very respectful and knew exactly what to do. Within minutes he had replaced the dead battery and had my car up and running again. If you want fast professional service 1-800-Battery is the go to people and best value for your money.”

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Posted 10 months ago

“Worst experience ever. My appointment was at 10AM. It is 5 hours later and still no service. I have called multiple times and I keep being told “technician will call you, they will be there in 30”, which was clearly a lie. Do not ever use this service.”

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Posted 10 months ago

“We were very pleased with the technician who serviced our claim. She was very thorough.”

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Posted 10 months ago

“I felt like the communication was lacking. After paying online, no one contacted me with further information until I engaged the chat bot to inquire when I might expect a technician. Without notice, I was informed in the chat that the tech would arrive that morning. I had to reschedule a meeting so I would be available, but by noon the tech had not arrived. When I engaged the chat again to get another ETA I was told that the tech had arrived at my office that morning, but had not received an answer after repeatedly texting the number I gave, and left after 20 minutes. No one asked if the number I gave was a cell phone or a landline. Because this was a fleet vehicle and I was a work, I gave a landline number and could obviously not receive texts. I was told that in order for the tech to return, I would have to pay a $50 fee. When I insisted the mistake was not mine, it was waived. The tech who finally came was knowledgeable and did a good job. My only complaint was with the lack of communication prior to the visit.”

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Posted 11 months ago

“Service was great and got my battery replaced quickly.”

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Posted 11 months ago

“My battery was completely dead and I couldn’t even jumpstarted from another car. I need it in a brand new battery. I called at 9 AM and by 11 AM. I had my new battery installed. They were very professional. They did a great job.”

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Posted 11 months ago

“The website was easy. On installation day, I rcvd a text 20 min b4 the appt that had a GPS map showing my installers location & continually updating me on how many minutes b4 he will arrive. Loved that! James, my installer, was professional, friendly & knowledgable. He went above & beyond b/c my battery was in my trunk. I didn't know that so ofcourse it was full of "stuff". He took everything out with a smile. Very nice guy. I highly recommend this service!”

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Posted 11 months ago

1-800-Battery is rated 4.3 based on 6,288 reviews