1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 6,393 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,393 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Excellent service”

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Posted 1 year ago

“The process was seamless. I knew it was battery issue but worry that it could be more. I have 2008 Prius still in good condition with all parts working. From the time I placed the order to the battery installation, the service went as planned with no hiccups. My only issue is the usability of the website email. The email was too wordy and I had to read a lot of text just to find the current status. My experience would be more relaxed, but i would still recommend this service.”

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Posted 1 year ago

“Do not give them money. Terrible communication, terrible scam online “service” Ripped me off.”

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Posted 1 year ago

“My mechanic Muhammad was very professional and courteous plus he was very polite I will definitely hire him again he's an awsome guy did a very very professional job thank you”

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Posted 1 year ago

“Disabled customer unable to stand without a walker waited 7 hours outdoors in the hot sun for tech to appear, finally had to return to hospital where I have been inpatient for over 2 months following spinal surgery and make another appointment for the next day. Tech showed up on time and was supposed to already have the battery. He did not and had to leave and get the battery. 90 minutes later with me again waiting outdoors in even hotter sun he came back and began install. During process he actually DROPPED the battery! I told him that I did not think it would be a good idea to put that battery in my car and requested he go get another one. He told me that there was nothing wrong with the battery and he told me I certainly had the right to do so, but that if I did that it would not be him coming back to do it and I would have to reschedule for the next day. Fuming under the collar and faced with little choice in the matter I told him to go ahead with the install but to make a notation that the battery had been dropped. Car started when battery installed and I returned to the hospital. I then called to check he had made a notation that the battery had been dropped. He had not done so and the phone agent said he was unable to annotate a completed order and that I will have to call back Monday and speak to a supervisor. I will indeed follow up and do so. I think that GIVEN ALL THESE ISSUES AND HAVING TO SPEND A HUNDRED BUCKS TO GET THIS DONE THAT I SHOULD BE REFUNDED THE MONEY I HAD TO PAY!! I am going to ask the supervisor to do this but hold out little hope for that happening. I AM ONE VERY DISSATISFIED AND UNHAPPY CUSTOMER AT THIS POINT IN TIME!!!”

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Posted 1 year ago

“Tech was timely and provided great service.”

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Posted 1 year ago

“Easy and quick!!”

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Posted 1 year ago

“The process was pretty straight forward, placed the order, they came the next day with battery and installed it. It o ly took about 30 minutes from when he showed up until he drove away. It was well worth it”

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Posted 1 year ago

“Great service!”

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Posted 1 year ago

“Outstanding, once tech arrived. 30 minutes, old battery removed new one installed. No grief!! All the grief was in trying to contact them once I was scheduled and they had my money. The website is a colossal joke. There is no 'chat' person.”

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Posted 1 year ago

“I didn't receive the battery I ordered I ordered an exide battery with 850 cca and I received a Deka battery with only 675 cca which is insufficient for my needs. I would like this battery replaced with the proper one as it's necessary for my driving usage. I also would like warranty information as these 2 batteries have different warranties the one I ordered has a 3 year warranty and this one has an 18 month warranty. Please contact me so we can make necessary adjustments.”

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Posted 1 year ago

“Called and got same day service and battery replaced in 15. Minutes by professional. Price a little higher than expected. But for me was worth it to have car on the road same day.”

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Posted 1 year ago

“The service was quick and convenient!”

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Posted 1 year ago

“Transaction went well, installer was good. One glitch however, wrong battery was delivered first and installer had to bring it back for right battery. I would have liked to have some documentation as to what brand of battery(s) were installed, both primary and auxiliary and warrenty information.”

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Posted 1 year ago

“Two times I been told that the product that I order has change and I still haven't got the delivery”

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Posted 1 year ago

“Tech was slightly behind schedule, but once arrived, in no more than 15 minutes had the job completed. Would use this company again.”

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Posted 1 year ago

“Excellent and fast service. Mr. McKee was prompt and handled the battery change carefully..”

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Posted 1 year ago

“It's obvious this company does not read or listen to its voicemail or read its texts. I purchased a battery with installation the technician came to install the battery and had the wrong battery he didn't know how to install that one they could not send a technician that knew how to put the right battery in and told me they would refund my money. Instead they posted it to my credit card, left me on hold for 40 minutes, I left my phone number instead of having to wait online another 40 minutes to no response. Do not waste your time with this company they are seemingly not very legitimate. My review in "Stars" IS ZERO" and now I have to waste part of my day tomorrow filing a dispute with my credit card company. If I were you I'd stay far away.”

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Posted 1 year ago

“Took a bit to get battery that day. Installer was great, friendly. Took old battery. Ver happy, Especially on a holiday weekend.”

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Posted 1 year ago

“Never showed up. I was left stranded waiting for them to bring and install my battery. Cannot get anyone to answer my calls. Horrible experience”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 6,393 reviews