“First & last time I will be using DHL! I had 4 package’s being delivered by this company first package got delivered to the wrong address. When I was finally able to reach a human customer service they were able to provide me where my package was at & thank god by neighbors we’re kind and returned my package. I had to change all packages to be delivered to a service point so I wouldn’t have to go thru this again. 3rd package was scheduled to be delivered by a certain day and didn’t receive it until the day after & I supposably had paid for the faster shipping. 4th package was showing the my package had been out for delivery for over 24hours when I called and the automated machine was saying that my package was indeed delivered. When I called customer service the person was telling me that my package was not delivered yet and I just had to wait. I ended up showing up to the service point where my package was suppose to get delivered and my package was there!!!!!!!”
“I have to use DHL service since from shipping country does not have other service. DHL service is extremely terrible service that I have ever seen. I have a small business and so afraid and much much worry when expect package from DHL. I wish DHL service would be banned so other service can be take place. One more thing DHL service rep does not speak English well. It’s so hard to understand them.”
“DHL is taking extremely long i my order was supposed to come in friday it’s now monday still haven’t delivered it , LETS HOPE ITS COMES TODAY !! , And I’ll rather us USPS OR UPS for your delivery choice . Have a good day everyone”
“Packages shipped with DHL are consistently late and delayed- they are absolutely the worst shipping provider and o don’t order from retailers who use DHL”
“Although the Google says DHL carries the Infian Passport internationally but while I enquired with the DHL Staff in Vadodara, they said that Passport cannot be sent outside India. Would request to update this information on their website so that people are not mis-lead.
Thank You
Ashish Bandyopadhyay”
“I was one stop away from my parcel being delivered at 13:00 when it disappeared from the tracking service and this was after yesterday when they also failed to deliver my parcel when I was only 4 stops away. Both my dad and I were in the house all day and yet at about 14:00 the delivery had supposedly been attempted at 12:00. Either they are lying or the delivery driver has the ability to bend space and time and try and deliver my parcel before they were even at my house. Never using again :)”
“As usual my parcel was not delivered on the day DHL said it would be. Many times they have said nobody was at home, when that was not the case. In my opinion DHL delivery service is terrible and would recommend people not to use this unprofessional company.”
“They put that they attempt delivery but I been in my house all day. There is a camera infront of my door and it has nothing for them that it was attempt.
Falsified attempt must be illegal.”
“I had a package coming from Austailia to NY.Have used FedEx in the past with no problem.The package was supposed to arrive in 5 business days.Took over 2 weeks.The most aggravating shipping experience I ever had.When my package arrived LA ,it sat there in customs for a week.I didnt know what was going on.I had to contact DHL( Which wasnt easy.Then they told me I needed to send info on my social security card.If I didnt call them , nothing would have been done
Then they said all was good.But it wasnt.It still sat in customs for more days.Then I find out that I have to pay duties on my package in advance or DHL would send it back to Austalia
It finally was cleared and got to NY.
Where it sat for another 2 days.I was tracking the shipping all the time It was so stressful.Never thought I would get my pkg but it finally arrived after 2 weeks.I will never use DHL again.
Use Fedex.”
“I ordered a package coming from UK. It took 2 days to arrive to my local area. In the notifications the package was to be delivered 5 days ago and I'm still waiting for the package. I'm very upset. I won't use this service anymore.”
“we had shipped envelope to india and they have not realized our important document we shipped them 4 months and they still have returned the documents back to us when we called them no reply we paid extra to get it expedite the envelop and we still don't know what happen to our documents I will never trust DHL they are the worst company to ship anything I would not ship”
“Tussen 10:00 en 13:00 zou er een pakketje worden bezorgd dus ik was gewoon thuis. Nooit een bel gehoord. Kreeg ik later een mailtje dat het niet was gelukt met bezorgen..”
“Each and everytime I am the receiver of a parcel and I am at home I get the message that they missed me. It happened today for the 4th time or something.
Really terrible.
Don't use DHL.”
“I’m starting a campaign to put DHL out of business. Many want to just complain, I want to see them belly up!
Write to the Division of Consumer Affairs in your state. You should also file a complaint with the Federal Government as well.
This will eventually stop DHL from misleading and “could careless attitude”.”
