Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,252 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waiting for 25min at Cornelscourt Shopping Centre, due at 15.39. 16.06 at the moment. Appalling service”

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Posted 1 year ago

“I booked two return Tickets from Dalkey to T1 for 12.00 on Wed 17 July retunring on booked seats for 17.50 on Saturday 20th July. The 12.00 bus simply did not turn up. Four people were stranded at the stop and by 12.20 three of us ordered a taxi. I rang aircoach and got several minutes of 'press this for that ..' runaround before being put on hold for 5 mins. The guy I talked to with an English accent could only tell me about a bus leaving Bray, he seemed not to know anything about Dalkey or where any buses might be. I had to cut our pointless chat short to get our taxi. For our return journey later today the bus has been cancelled. We are simply invited to get another one, and are really looking forward to two hours at Dublin airport hoping to get on the 18.50. Work on the Dart means we cannot go our usual route of Dublin Express plus Dart from Tara so are stuck with aircoach. For a speciality airport service they should be totally embarrassed by this clown show quite frankly.”

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Posted 1 year ago

“Can you please explain why the 702 has no stop between Blackrock and 3 arena. There is a great distance between Blackrock to strand and Sean Moore Road with lots of bus stops on the way. Sean Moore Road has a lay-by for buses to pull into in both directions. It just does not make sense bypassing 3 communities.”

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Posted 1 year ago

“702 can be 3hr trip and no available WC,, terribly service particularly as the website suggested was were on board”

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Posted 1 year ago

“don't make the mistake of putting in the wrong date by even a minute.”

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Posted 1 year ago

“App or email doesn’t function”

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Posted 1 year ago

“They don't update website! !contains ncorrect times and pick up points !!! WHY ? eg do NOT pick up from Killiney hotel . . has no one got computer skills at Aircoach ?”

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Posted 1 year ago

“The driver was extremely rude not only to me but to every passenger getting on the bus. Barking commands at people and slamming the hatch for the luggage. Really aggressive behavior.”

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Posted 1 year ago

“Two busses canceled on my outgoing journey, and one cancelled on my return this company is a joke .do not recommend anyone booking with them .make alternative arrangements to get to airport and back”

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Posted 1 year ago

“I’m looking at your reviews and can’t understand why the first review on show is from 7 months ago and the next is 6 days ago - it certainly looks like Aircoach want to show a five star review -”

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Posted 1 year ago

“30 min delay. Not the first rime. Still no sign of it. Running late for flight. Never again aircoach.”

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Posted 1 year ago

“The bus never came and customer service refused to issue a refund. Had to pay for a taxi on top of the ticket.”

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Posted 1 year ago

“Yesterday, 16.7.24 I got the 701 coach to The Clayton Hotel Ballsbridge at 8.10pm. We waited for over an hour for the coach anyway. There were very few people on the coach. I explained to the driver (short bald man) that I hadn’t been to the Clayton Hotel (formerly Bewleys Ballsbridge) in over a decade and asked if he could please call out to us when we arrived at The Clayton in Ballsbridge. (We were absolutely exhausted). He said that he would do so. Instead, not only did he not call-out but he sped by it and it was only that I recognised it from my memory as we sped past that alerted me. I ran down the coach and asked him to stop. He did and let us out of the coach and we had to traipse back. I was really upset that he hadn’t stopped at the hotel but not only did he not apologise, instead he justified it by saying he had called out the RDS. When I said to him that I didn’t get his point and that I had specifically asked him to let us know when we were at The Clayton he shrugged and said “customers change their minds sometimes” as though this meaningless come-back was some sort of justification. What bugs me in part about this is that the last time I use the coach about a sixteen years ago when my kids were babies the exact exact same thing happened. On that occasion I had to walk over a mile back on my own with a baby and a toddler. So this time I had been at pains to very clearly ask the coach driver to let us know. As it is, I have a dodgy hip and arthritis in my hand and we had to haul out cases for a fair distance to get back to the hotel. And what if I hadn’t spotted the hotel? What would the end result have been. The driver was very offhand about it all and not even having the wit to at least say sorry added insult to injury. To add to this, I asked at the Clayton Ballsbridge desk where I get the coach back to Dublin Airport as unfortunately I have bought us return tickets, and she said that it is at the gates at Clayton Hotel but warned me to try hard to stop the coach as it frequently sails past without stopping which makes her “feel very sorry for Clayton Hotel guests” We have a flight to catch tomorrow and have been additionally worried about this now. I really wish I’d never bought a return.”

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Posted 1 year ago

“DREADFUL SERVICE Aircoach sent me an email at 10.30pm to cancel the 4am 702 bus service from Greystones, they suggested I get the later bus at 4:40am. Anyone traveling at this time of the year knows this could have jeopardised missing my flight and the funeral I was travelling to attend, having only 5 and a half hours notice and in the middle of the night I couldn't make any other arrangements and had to pay €60 for a taxi. I called customer service and they wouldn't even refund my ticket €8.10 as in their minds I could have got the later service. Appalling”

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Posted 1 year ago

“This airport service is bad. Buses rarely arrive on time and there is no update facility to see what time the nch act bus will actually arrive at any particular bus stop.”

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Posted 1 year ago

“Why have you stopped the 703 from Dalkey to Airport.?? Waiting for 702 I have missed my flight to london How does it take so long going through the city to tunnel? Very inconvenienced today”

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Posted 1 year ago

“i’m writing to express my disappointment regarding your service. I has booked a ticket for the 700 service (see attached), intending to take the coach leaving from O’Connell St at 2:58. Around 2:50 I was walking up O’Connell St when I saw the coach approaching from Westmoreland St. I ran towards the stop but the driver of the coach did not stop or even slow down, forcing me to wait half an hour for the next coach. I think it is very unprofessional to advertise that the coach will be departing O’Connell St at 2:58 and for the coach to then depart at least five minutes ahead of schedule. Also, I waited for an hour until 3.50 am for the next one to arrive which stated at 3.30 and it didn’t attive. yeah I had to take a taxi in order not to miss my flight. One hour wasted and I had to pay extra 30 euro to go to airport on top of the ticket I bought ( 10 euro). I am requesting back the ticket and taxi cost.”

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Posted 1 year ago

“Sorry Aircoach..couldnt get a seat from Dun Laoghaire for Wednesday morning early as the coach is full. Bring back the Dalkey - airport route. The new route 702 has too many pick up points and is servicing the whole of Wicklow before any other more populated routes.”

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Posted 1 year ago

“1st time using service, will also be the last. Awful service. Original booking cancelled so rebooked to the next available only to arrive back into Dublin Airport to find that my new booking was also cancelled without any notification from Aircoach, would be quicker walking to greystones. Maybe you shouldn’t have been in a rush to announce new services that you can’t fulfil.”

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Posted 1 year ago

“Bought a ticket for 16th/July for the 3:53am bus but it is still not showing up. There is not an app tracking where the bus is. Why did I even wake up so early for? It's all to save a few quid and now I am forced to take a taxi.”

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Posted 1 year ago

Aircoach is rated 4.0 based on 19,252 reviews