Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,348 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,348 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very unreliable and reduced service frequency recently. DO NOT BOOK RETUN on the bus! Ticket was bought as return on The bus on 19th of June. When attempting to take a return coach at 20:10 four days later after having already waited for 30 minutes, Priority was given to passengers booked online. So they promoted me to the bottom of the queue as single female passenger. After online bookers were on board four paces were free, most of them were given to men.”

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Posted 6 months ago

“Bus was early and left on time. Brand new clean couch with bathroom, which was nice driver did a great job smooth ride.”

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Posted 6 months ago

“I wanted to change my booking with Aircoach via de website (flexi booking). However, on every trial I made, in the end the change could not be made because that part of the website was not available. Then, I sent an email and within an hour, the change was made to my satisfaction. That was great and I hope that Aircoach has meanwhile remedied the website problem. I am grateful for the simple way in which the company helped me.”

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Posted 6 months ago

“Excellent service!! The bus was at the bus stop on time, it was very clean, fast and pleasant with the WiFi working properly. I totally recommend this service!!”

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Posted 6 months ago

“Departed on time, comfortable seats. Under-coach baggage was a bit chaotic.”

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Posted 6 months ago

“The bus driver was very kind and considerate, the bus was very clean and the ride was very smooth. There was also a bathroom in the bus that was very beneficial as my friend and I had went from the airport straight to the bus and needed to use the bathroom. Very very good service altogether.☺️”

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Posted 6 months ago

“The worst service I have ever come acrosd”

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Posted 6 months ago

“Great service! Excellent value for money. Will probably use it again when coming back to Ireland to visit friends and family.”

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Posted 6 months ago

“Very good and efficient service. Made the journey a pleasure. Thank you very much.”

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Posted 6 months ago

“Excellent service. First time to use aircoach but the experience was excellent. Our driver very helpful”

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Posted 6 months ago

“Great service”

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Posted 6 months ago

“Very good nice and comfortable”

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Posted 6 months ago

“Driver- Good driver, helping person, well communicated. Bus- AC was very bad, felt very uncomfortable, very hot, poor quality air circulation suffocating while travelling and vomited once. Air was blowing out through the vents but didn’t work as it was supposed to be. All other services I felt very good.”

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Posted 6 months ago

“I took the 10.25 coach yesterday from Dublin Airport T2 and wanted to flag the great job the driver did looking after us all. There was one woman travelling alone with a small baby and the driver was so helpful to her as she collected her things and got settled on the coach. He also took care of a lady with a walking stick, making sure she had a seat at the front and got safely on and off. He organised the luggage really well and pulled it closer to the edge for us when we arrived in Cork. He was warm and friendly. What a lovely driver!”

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Posted 6 months ago

“This was a super easy way to get from Belfast to Dublin airport. It was easy to find the bus stop, clearly marked, on time, friendly, and comfortable. We pre-booked and the bus was just about full. It was a nice surprise that we were dropped right at the door at the terminal. I highly recommend!”

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Posted 6 months ago

“Service from Dublin airport was fantastic, very smooth ride, however WiFi was not working.”

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Posted 6 months ago

“Absolute waste of time! Booked a ticket at the desk at Dublin airport, was told there would be a bus in 15 minutes. We then stood and waited for an hour and 15 minutes in which time 3 busses should have arrived. No sign of any busses and the staff on the desk made false claims that they were checking where the busses were without doing anything. When a refund was requested we were informed this isn’t policy unless you had bought the add on. Lying and uninformed staff working for a shambles of a company that isn’t fit for purpose”

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Posted 6 months ago

“Excellent service”

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Posted 6 months ago

“Great service and nice helpful drivers.”

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Posted 6 months ago

“Coach arrived bang on time and a smooth journey to the Airport even though the traffic was heavy. Highly recommend the Aircoach”

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Posted 6 months ago

Aircoach is rated 4.0 based on 19,348 reviews