Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.04

4.0 Rating 18,797 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Metrics

Info

About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

Visit Website

Write Your review

Tell us how Aircoach made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m recovering from a severely broken wrist the driver said put your bags in there, a bit of help Would have been nice on the return journey the driver did see my wrist support and kindly got me case out for me”

Helpful Report

Posted 1 year ago

“I am 70yrs Old & when I traveled on the Aircoach in the past, the Coach Driver’s always put my Case under the Coach for me, when we arrived @ the Airport he would take it out again. This time he didn’t help @ all to or from the Airport. I have a problem with my left arm & I’m not allowed to lift anything heavier than a bag of Sugar my bag was a 10kg.”

Helpful Report

Posted 1 year ago

“Bus was delayed leaving Dublin airport and nearly missed my train as you had over sold tickets and the driver was having arguments with the last couple of people who couldn't get on. Bus was also pretty old, rattly, and grubby. Had a far better experience using Translink on my way to Dublin.”

Helpful Report

Posted 1 year ago

“The trip up was fine but the trip back was no so. I travelled from Dublin to Cork at midnight on Friday the 30th June/1st July. Around Goffs where there are 3 lanes, the driver was overtaking in the inside lane, even though there were no cars in the outside lane (he could have over taken there). The bus kept veering onto the hard shoulder (I was afraid he was falling asleep)”

Helpful Report

Posted 1 year ago

“The service from Derry to Dublin Airport no longer goes directly there. It is via Belfast adding on extra time. Also, the temperature on the coach fell to an uncomfortable temperature after the stop at Aldegrove, despite asking the driver to increase the heat. My first time using this new service, and probably my last.”

Helpful Report

Posted 1 year ago

“Since you changed the route a couple of years ago, It takes longer to fly from Dublin to Madrid than taking the aircoach from the airport to Bray.”

Helpful Report

Posted 1 year ago

“From Belfast to Dublin a very noisy crowd were travelling two seats away from me shouting,swearing and playing excruciatingly loud 'music' the whole time. I didn't want to inform the driver in case they got violent. I am 68 and like quiet on such journeys. The driver must have heard this but did nothing. I heard other passengers near me complaining but nothing was done. Something needs to be done about anti-social passengers. I now live in Bulgaria and there is no such behaviour on coaches.”

Helpful Report

Posted 1 year ago

“The Aircoach was late from the city center and it took us 4 hrs travel instead of 3 hours.Same last year when I travel from Dublin to Cork it took 4 hours”

Helpful Report

Posted 1 year ago

“Our bus never showed up. We were told “it is stuck in traffic and will be here in a few minutes”. An hour later it was still not there. We were clearly lied to. The 1:45 bus arrived on time. We were told the bus was full and couldn’t get on. Miraculously the bus was not full. Maybe half. Then we were let on. After that it was smooth. Didn’t appreciate the lies.”

Helpful Report

Posted 1 year ago

“The bus was late, roasting hot and we weren’t able to get seats together with our small children.”

Helpful Report

Posted 1 year ago

“The return journey to Belfast International Airport was overcrowded, smelly and lacked air conditioning. It felt third world.”

Helpful Report

Posted 1 year ago

“Bad because it was 1-4 am and the driver was with the music very loud not allowing the passengers to sleep. Also driving very fast and risky with rain. It arrived even earlier.”

Helpful Report

Posted 1 year ago

“Was very hot at the back of the bus. Being tall I had no other option than to sit there as there’s not enough space between the seats in general. Even that space felt quite crammed next to the toilet. Overal uncomfortable journey.”

Helpful Report

Posted 1 year ago

“Your refusal to allow bookings using a free-travel pass is not reasonable. Should us 66yr+ FT pass holders have to take a risk and wait for a bus only to risk being being informed at the bus stop that no seat is available ?? This forces us to pay to guarantee a seat - this is not reasonable and something decided upon by the company management. The lack of a frequent service on the 703 route is a regular matter of complaint amongst many fellow residents of Killiney and surrounding areas. The two hour frequency is not attractive. I was forced to use buslink due to Aircoach timetable, for my return trip - less costly & more frequent.. The earliest bus leaving Killiney is too late for the 06.XX departures also - can an earlier bus not be operated. The emailed barcode ticket is not scanned on bus and one has to disclose one's name for the driver - seems a silly situation ??? In summary: Costly at 14.00 euros No online booking possible for FT pass holders Lack of early service Two hour frequency not practical Kevin”

Helpful Report

Posted 1 year ago

“The clack itself was not clean . There was zero help to load / unload luggage”

Helpful Report

Posted 1 year ago

“Timetable needs updating. No allowance made for stops which took about 3 minutes per stop. The bus was late ( not your fault) and the extra time not allowed for stops meant I missed my connection. No accommodation booked in Galway. Luckily I was able to get a lift from a family member. This necessitated a round trip of 3 hours. I have already made a complaint. How do you not know this? What’s the point of a review if you ignore it?”

Helpful Report

Posted 1 year ago

“Bus dirty.”

Helpful Report

Posted 1 year ago

“10 mins late”

Helpful Report

Posted 1 year ago

“Driver was not customer friendly but his driving was good.Had the air-conditioning on all the way to cork.lots of the passengers had to put their coats on it was to cold.againno consideration for his passengers.To be honest I used aircoach before had no problem but this time disappointed.”

Helpful Report

Posted 1 year ago

“It arrived 28 minutes late to stop. Even if a person isn't in hurry (which I wasn't) there is no way to track if bus is on the way or not, so one could easily decide to take a cab rather than wait half an hour for a bus that was supposedly scheduled for a specific time.”

Helpful Report

Posted 1 year ago

Aircoach is rated 4.0 based on 18,797 reviews