Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,249 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Metrics

Info

About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

Visit Website

Write Your review

Tell us how Aircoach made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“issues with the schedule; leaving from Stephens Green, the connection was 20 min late.”

Helpful Report

Posted 2 years ago

“the bus was 20 minutes late, causing stress as I was going to the airport.”

Helpful Report

Posted 2 years ago

“If it had of been like journey from Derry to Dublin I would of rated much better. Unfortunately not a good experience from Dublin starting with ticket Conductor. Flight arrived early so we were in time for the 9.50 bus to Derry, My wife was at bus at 9.40 with my youngest child I was getting bags with my daughter and was 5 minutes behind her when arrived was told sorry ur tickets have been sold such a rude man with no customer service skills at all, definitely in the wrong job.so had to wait 2 hrs for another bus which was totally unacceptable.As for the Drivers they had no personality, definitely Customer Training needed definitely will have to think twice about using this service again.”

Helpful Report

Posted 2 years ago

“i booked the 5:30 bus on june 19th, we got to the bus stop at 5:35 expecting the bus to be gone as our flight was delayed! to our suprise the bus was still there so i walked up to knock and the driver looked at me and indicated to pull off the stop so i started knocking again and he pulled off, it would have taken him less than a minute to let us on but he completely disregarded me and pulled off after travelling for 10 hours already i was distraught and angry and felt so degraded”

Helpful Report

Posted 2 years ago

“I bought a ticket to take me from Killarney to Dublin Airport changing coaches at Red Cow. The coach stopped a number of times to drop off and pick up passengers. This process seemed to take up a lot of time and resulted in the coach arriving late to Red Cow so we missed our connecting coach to Dublin Airport. We waited she’d for the next scheduled cosch but if never arrived so we had no option but to get a taxi to the airport which cost us €39. Luckily our flight was delayed otherwise we would have missed the flight. I would like to claim a refund for the unused portion of my ticket.”

Helpful Report

Posted 2 years ago

“It was a great experience BUT the radiator on my feet was on FULL the entire time to the point where I couldn’t put my feet anywhere near it as it burnt my ankle leaving my ankle quite red and burning but other than this it was good but my ankle was burning up due to the intense heat”

Helpful Report

Posted 2 years ago

“I have always flown into Belfast City Airport from Heathrow We always used the Airporter from City to Derry. Since Aircoach has taken over, this is no longer possible since you do not go to City Airport Unless this changes, we will fly in to Dublin AIrport instead. Poor planning.”

Helpful Report

Posted 2 years ago

“Our bus to the airport was over 30 minutes late”

Helpful Report

Posted 2 years ago

“Drive was smooth, bus was full. Driver did not help anyone with bags. He was quite rude.”

Helpful Report

Posted 2 years ago

“Bus was super cold”

Helpful Report

Posted 2 years ago

“I’m recovering from a severely broken wrist the driver said put your bags in there, a bit of help Would have been nice on the return journey the driver did see my wrist support and kindly got me case out for me”

Helpful Report

Posted 2 years ago

“I am 70yrs Old & when I traveled on the Aircoach in the past, the Coach Driver’s always put my Case under the Coach for me, when we arrived @ the Airport he would take it out again. This time he didn’t help @ all to or from the Airport. I have a problem with my left arm & I’m not allowed to lift anything heavier than a bag of Sugar my bag was a 10kg.”

Helpful Report

Posted 2 years ago

“Bus was delayed leaving Dublin airport and nearly missed my train as you had over sold tickets and the driver was having arguments with the last couple of people who couldn't get on. Bus was also pretty old, rattly, and grubby. Had a far better experience using Translink on my way to Dublin.”

Helpful Report

Posted 2 years ago

“The trip up was fine but the trip back was no so. I travelled from Dublin to Cork at midnight on Friday the 30th June/1st July. Around Goffs where there are 3 lanes, the driver was overtaking in the inside lane, even though there were no cars in the outside lane (he could have over taken there). The bus kept veering onto the hard shoulder (I was afraid he was falling asleep)”

Helpful Report

Posted 2 years ago

“The service from Derry to Dublin Airport no longer goes directly there. It is via Belfast adding on extra time. Also, the temperature on the coach fell to an uncomfortable temperature after the stop at Aldegrove, despite asking the driver to increase the heat. My first time using this new service, and probably my last.”

Helpful Report

Posted 2 years ago

“Since you changed the route a couple of years ago, It takes longer to fly from Dublin to Madrid than taking the aircoach from the airport to Bray.”

Helpful Report

Posted 2 years ago

“From Belfast to Dublin a very noisy crowd were travelling two seats away from me shouting,swearing and playing excruciatingly loud 'music' the whole time. I didn't want to inform the driver in case they got violent. I am 68 and like quiet on such journeys. The driver must have heard this but did nothing. I heard other passengers near me complaining but nothing was done. Something needs to be done about anti-social passengers. I now live in Bulgaria and there is no such behaviour on coaches.”

Helpful Report

Posted 2 years ago

“The Aircoach was late from the city center and it took us 4 hrs travel instead of 3 hours.Same last year when I travel from Dublin to Cork it took 4 hours”

Helpful Report

Posted 2 years ago

“Our bus never showed up. We were told “it is stuck in traffic and will be here in a few minutes”. An hour later it was still not there. We were clearly lied to. The 1:45 bus arrived on time. We were told the bus was full and couldn’t get on. Miraculously the bus was not full. Maybe half. Then we were let on. After that it was smooth. Didn’t appreciate the lies.”

Helpful Report

Posted 2 years ago

“The bus was late, roasting hot and we weren’t able to get seats together with our small children.”

Helpful Report

Posted 2 years ago

Aircoach is rated 4.0 based on 19,249 reviews