Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,344 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,344 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Coach left 5 mins early so we missed it by sitting in the park a minute away, and watched it pull away. Coaches are only every 30mins, rather than every 15-20mins as told to us when we bought our return ticket. Really hard to find information about timetable and stops on a badly designed website and app. I’d try another company next time.”

Helpful Report

Posted 1 year ago

“Belfast International to Derry Air coach 27/9/24 due 2010hrs was 1 hour late , no information from office !”

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Posted 1 year ago

“A Poor response from aer coach when wishing to confirm times of buses on a Sunday ! V slow ! And not very accurate on confirmation ! Date not used so did not confirm accurately !”

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Posted 1 year ago

“The 3.30 bus from leopardstown to the airport just didn’t happen, no email, nothing.”

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Posted 1 year ago

“2.24am still waiting for 2am bus freezing cold. All the other aircoach buses have come and gone. Refund please as had just missed 1.30 one by 3 mins.”

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Posted 1 year ago

“Excellent service, thank you so much!”

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Posted 1 year ago

“The bus didn’t stop at the RIU stop. 27/09 - 14:54. Totally unprofessional and disrespectful. The bus wasn’t even full”

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Posted 1 year ago

“Solved my problem quickly and made me happy doing this.”

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Posted 1 year ago

“This is a very terrible service. Initially its not my fault that Ryanair and your stupid algorithm system scheduled the right bus!!!!!”

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Posted 1 year ago

“Arrived at the bay 3 car park to meet the bus just pulling out( hadn’t reached the exit Barrier so could have very easily stopped), already had this booked but driver refused to stop and just drove past me shaking his head, this was at 9 minutes past 10 on a service that wasn’t due to pull out until a minute later? Out the cost off another bus and 2 hour delay, unacceptable service”

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Posted 1 year ago

“Very comfortable coach. Punctual, but left many stops a few minutes early. New route (embarked in Cabinteely) very circuitous making for a lengthy trip. Main issue was the volume of the music. VERY LOUD and can't get away from it.”

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Posted 1 year ago

“I've been using AirCoach for several years now and love it. It goes without question, I always book through AirCoach when I'm heading to the airport. Appreciate the great service.”

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Posted 1 year ago

“I have always found Aircoach a very good service until last Saturday. We were at Wilton Bray stop at 10.14 to get bus at 10.19 but it didn’t show. Had to get a lift to airport after waiting 30mins. Poor show..”

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Posted 1 year ago

“Driver was a racist. Absolute disgrace. Asian woman was trying to board the bus and buy a ticket and obviously because of the language barrier the driver lost his temper and said “Get off the f**king bus… I’m sick of people who don’t speak English in this country” Ironic saying that in Dublin, IRELAND. The driver left the poor woman in the middle of Dublin at 3 o’clock in the morning, alone. Absolutely disgusting and sickened me to the stomach”

Helpful Report

Posted 1 year ago

“I have been travelling for years with aircoach and the service has been excellent despite the normal failures of systems like any other service. The buses are comfortable and the bus drivers are normally friendly and very helpful. However, it was very disappointing to see a really unnapropriate reaction from the bus driver shouting to a woman while she was trying to put her luggage in the hold saying " aaah aaah no, that is just stupid " and kept nodding and huffing. The way he spoke to a client was not just rude but also humiliating in front of others. This was in relation to the bus 705X from Dublin Airport to Belfast departing at 14h30 on the 26th of September 2024.”

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Posted 1 year ago

“This is a great service I use it regularly”

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Posted 1 year ago

“I changed my plan so that i need to get my money back.This itinerary change was more than i expected and really urgent,but there was no place to refund the ticket. Hope aircoach could really help us be convinent not trouble....”

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Posted 1 year ago

“A essential transport to the airport ! Please maintain this service Dun Laighaire to airport ! But return to hourly please from airport !!”

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Posted 1 year ago

“I recently traveled with Aircoach Ireland and was incredibly impressed by their service. The staff were super friendly and accommodating, making the journey a pleasant experience from the start. Unfortunately, we did experience a delay with the bus on our way back, which was a bit frustrating at the time. However, their exceptional customer service quickly made up for it. As soon as we requested a refund, the process was handled smoothly, and we received the refund very fast without any hassle. Overall, I highly recommend Aircoach for their reliability, efficiency, and top-notch customer care. I’ll definitely be using their service again!”

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Posted 1 year ago

“On time comfortable trip to the airport, In the main very helpful drivers”

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Posted 1 year ago

Aircoach is rated 4.0 based on 19,344 reviews