ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.85

3.9 Rating 3,301 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,301 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ELLEN M ASHLEY

Patti Bantam

Karl Schneller

Eugene DiGiacomo

ALEKO 5 star review on 4th December 2024

Eileen Sacks

184

Anonymous

Anonymous // 01/01/2019

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“They are good products, and the workers and employees work very hard!”

Helpful Report

Thank you for your review. I am so glad you are happy with your order and our team! We are doing as much as possible to have our customers satisfied . Thank you for doing business with us! ALEKO

“I got a hot tub on Nov 28,2019 and by Feb. it had three leaks. I had made the patches and every thing was fine a couple of weeks then it started leaking a lot . Contacted ALEKO and they said that a service tec. would call me shortly and that was two weeks ago. I would hate to have to wait very long.”

Helpful Report

Thank you fro your review. I am really sorry you have experienced a product issues. If technical support team hasn't reached you as of yet, please give them a call at 253 246 8222 ext 3 or send an email to tech@alekoproducts.com and they will assist you with this issue. Please accept our sincere apologies once again. Thank you for your patience. ALEKO

“no one retruns calls i have been trying to get a replacement prop for a trolling motor or at least have someone tell me where to go. its been a couple weeks no response they have terrible reviews all over amazon”

Helpful Report

Thank you for your review. I am really sorry you have an issue reaching us out. Please call us at 253 246-8222 or send an email to sales@alekoproducts.com and we will be glad to assist you with your need. Thank you for your patience ALEKO

“Best prices, great quality products. Also thank you guys for such professional customer service. Planning to come back to buy Boat when recreation areas will be opened back.”

Helpful Report

Thank you for your review. I am so glad you are happy with our team and our company in general! We are doing as much as possible to have our customers satisfied . Thank you for doing business with us! ALEKO

“Super patient! I was on a call with Isaiah a few days ago because I had an issue with the awning frame I got but it turns out I was just installing it wrong and he was very patient with my dim-witted brain... He helped guide me over the phone and fix the mistake so I didn't have to pay someone to fix it!!! Saves me lots of money so I'm a happy camper!”

Helpful Report

Thank you for your review. Im happy our technical support team could help you with your issue. Thank you for doing business with us. ALEKO

“Hi, we bought a lot of products from ALEKO, chicken coop ,boat sauna, fire pit ,cover , trampoline, awnings ,christmas tree, battery lights,solar lights,vacuum , hose, I love all these products , very good quality and I still use it”

Helpful Report

Thank you for your review. I am so glad you are happy with our products and our company ! We are doing as much as possible to have our customers satisfied . Thank you for doing business with us! ALEKO

“Purchased our sauna and some other products here! Good quality, friendly and polite customer service. Will be back to buy a patio furniture later, they have very cute models.”

Helpful Report

Thank you for your review. I am so glad you are happy with your order and our team! We are doing as much as possible to have our customers satisfied . Thank you for doing business with us! ALEKO

“Found out about this company few years ago when I was searching for chicken coop, throughout the years I have bought more items which I am satisfied. Absolutely in love with ALEKO hot tub, especially after a long work day. Most recent purchase is a boat, great quality and easy to use. I love this company for great various products and they always have discounts and promotions running.”

Helpful Report

Thank you for your review. I am so glad you are happy with your order and our company in general! We are doing as much as possible to have our customers satisfied . Thank you for doing business with us! ALEKO

“Great local store that offer outdoor products. Love theirs gazebos and they have actual steam saunas for sale indoor and outdoor ones. Customer service was awesome and with local pick up even got some discount.”

Helpful Report

Thank you for your review. I am so glad you are happy with your order and our company! We are doing as much as possible to have our customers satisfied . Thank you for doing business with us! ALEKO

“Customer service is great. The prices are awesome! Easy returns! Definitely great place to shop for great prices!!!”

Helpful Report

Thank you for your review. I am so glad you are happy with your order and our company ! We are doing as much as possible to have our customers satisfied . Thank you for doing business with us! ALEKO

“I was surprised ALEKO company has a wide spectrum of the products for the home. You can find awnings, gates and gate openers, seasonal décor, pet products, chicken coops, saunas, hot tubs and many other things to improve your living space inside and outside. Affordable prices, great customer service, all my questions regarding products have been answered.”

Helpful Report

Thank you for your review. I am so glad you are happy with our company ! We are doing as much as possible to have our customers satisfied . Thank you for doing business with us! ALEKO

“The best driveway ever! I definitely can advise this company. The customer service team is on the top!”

Helpful Report

Thank you for your review. I am so glad you are happy with your order and our team! We are doing as much as possible to have our customers satisfied . Thank you for doing business with us! ALEKO

“Ordered a motorized awning. It was delivered very fast and the quality was great. Definitely, will buy again from them.”

Helpful Report

Thank you for your review. I am so glad you are happy with your order ! We are doing as much as possible to have our customers satisfied . Thank you for doing business with us! ALEKO

“Very happy with the purchase of gazebo. Very good price and quality. Staff is very friendly.”

Helpful Report

Thank you for your review. I am so glad you are happy with your order ! We are doing as much as possible to have our customers satisfied . Thank you for doing business with us! ALEKO

“Great products and service! Love the team!”

Helpful Report

Thank you for your review. I am so glad you are happy with your order and our company! We are doing as much as possible to have our customers satisfied . Thank you for doing business with us! ALEKO

“:) They're awesome!”

Helpful Report

Thank you for your review. I am so glad you are happy with your order ! We are doing as much as possible to have our customers satisfied . Thank you for doing business with us! ALEKO

“Very fast shipment, awning replacement fabric was a darker than the picture. Fit perfectly and very easy to install even though the mechanism was not an Aleko brand. If and when this replacement fabric needs replacement I would not hesitate for a second to re-order from Aleko. Thanks for the great service.”

Helpful Report

Thank you for your review. I am so glad you are happy with your order ! We are doing as much as possible to have our customers satisfied . Thank you for doing business with us! ALEKO

“worst company I have ever dealt with! I have been waiting for someone to call me for over a month and have reached out to them at least 5-10 times and have been told that I would receive a call and I still have never received one. DO NOT BUY FROM THIS COMPANY!!”

Helpful Report

Thank you for your review. I am really sorry you weren't satisfied with an experience you had with us. Please send an email to brandi.kelch@alekoproducts.com and we will do as much as possible to resolve an issue you have. Please accept our sincere apologies once again. ALEKO

“i bought one of their trolling motors and they can't tell me where i can buy a replacement blade i have sent their customer service three notes and even called they told me i would get a call back nothing. Are these folks for real?”

Helpful Report

Thank you for your review. I am really sorry you haven't been reached out by our customer service team per your request. Please send an email to sales@alekoproducts.com or give us a call at 253 246-8222 ext 3 for tech support with your product. We will be happy to assist you with your need. Thank you for your patience. ALEKO

“I purchased a 12’ motorized awning. The directions are terrible, the motor is back ordered from China, cannot get anyone on the phone , do not buy this.”

Helpful Report

Thank you fro your review. Please accept our sincere apologies for have an issues with our product. We will be glad to send you a manual of your product to your email. Please reach us at 253 246-8222 or send an email to sales@alekoproducts.com and we will send it over to you. Also, please understand, due to COVID-19 many of our products got stuck on their way to our warehouse, so we cannot send them to our customers on time. However, we are doing our best to send the products as fast as possible. Thank you for your patience. ALEKO

ALEKO is rated 3.9 based on 3,301 reviews