ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,336 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,336 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

Write Your review

Tell us how ALEKO made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They did not stand behind their product. Poor quality, Poor customer service. I have a $500 pergola that collapsed after 1 month because it rained (not wind). They said that voided my warranty.”

Helpful Report

Hello, Thank you so much for bringing this to our attention, taking a look I see that Connor has sent you out the parts that you need if you need any more assistance do not hesitate to reach out!

“Wonderful hot tub and Rudolf was a wonderful customer support specialist! Thanks to the ALEKO team for all their great work!”

Helpful Report

“Not happy with product AC-1550 only lasted a couple of months my gate weights around 300 pounds and this supposed to be for a 1500 pound gate gears inside are already worn out and gate stoped working”

Helpful Report

“The directions were horrible. The adjustments were very difficult and it still to the day doesn’t work right.very unhappy and have a pos hanging on my house that I can’t remove because I will still have the altercations to my siding that I’ve made.”

Helpful Report

“Nnnnnaaasass”

Helpful Report

“weak in structure.Was nice until first stormy day.Remote did not work,notified company 3 times.Could not wind up fast enough to close.Needs a center support..Bent and tore the awning and structure.”

Helpful Report

“Great 4 th of July sale. I got lucky with that. I’ve bought items from here before the service is always good, free shipping is excellent too. Sometimes the directions are challenging but u tube helps.”

Helpful Report

“I purchase an awning and it’s was damage upon arrival”

Helpful Report

“Good mdse but it doesn`t have a built in 10k rsistor so it dinntdn` work for my opener until I installed an external resistor in the circuit The sensor & xmtr are qullity units”

Helpful Report

“Absolutely LOVE our new awning. The best purchase this year!”

Helpful Report

“Purchased the power motor for the awning. Very happy. Very easy to install and works super nice. The price was also very reasonable. Thank you. John Callahan”

Helpful Report

“Great customer service, greater SPA experience, extremely relaxing enjoying ever minute in our SPA!”

Helpful Report

“I had some specific needs which Aleko could satisfying. I got an unbelievable deal from Wayfair and had an installer do it for meZ. I really expected bargain basement at that cost. Happily surprised.”

Helpful Report

“Nice awning fabric best price on the web”

Helpful Report

“Rudy was extremely helpful in getting remotes working correctly. The instructions that come with awning is very poorly written but the on phone customer service was awesome! Thanks to all. Rob Happy Aleko awning owner”

Helpful Report

“Be very careful when taking it out of the box. when opening it the arms sprang and almost cut off my son in law's ear, NO WARNING IN THE BOX OR IN THE INSTRUCCION.”

Helpful Report

“I am extremely satisfied with the customer service Aaron has provided me!”

Helpful Report

“Received our motorized awning. Motor would not fit. Reordered the motor. Waited over a week to receive. Assembly instructions were horrible. Test time…awning would extend about 3 ft then bind up. Line up the awning to retract what was out. Another foot left to go and it just stops. Very frustrating so we decided to see if we could exchange it. ALEKO has the customer pay for the shipping charges back. Why does customer pay…because we didn’t want the product?? Not true. The motor was at default. In talking with Adriana in customer service, she was to speak with her supervisor for an RMA and get back with me. Not one word back.”

Helpful Report

“Bought 2 10by10 gazebos had a little problem and it was resolved, great product. WRS”

Helpful Report

Hello, Thank you for your taking the time and leaving us a review. We are always happy to assist our customers with any concerns or questions they have about their products. Feel free to contact us again at (833) 926.2323, thank you!

“Rudy S was awesome to deal with. Made my experience great!”

Helpful Report

Hello, thank you so much for taking the time and letting us know about your experience. We are so happy that Rudy was able to assist you, he is a valuable asset to the company. We hope to do more business with you in the future, call anytime at (833) 926.2323. Thank you.

ALEKO is rated 3.9 based on 3,336 reviews