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Amazon UK Reviews

4.7 Rating 13,455 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,455 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
Anything I get from the site I get it fast and prompt
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Posted 5 years ago
I watch alot of shows on it and I like to chill out n watch a movie
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Posted 5 years ago
Easy to order timely delivery
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Posted 5 years ago
Great selection of goods, fast delivery and perfect customer service
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Posted 5 years ago
Always received what I've ordered.
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Posted 5 years ago
Up to press very good service
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Posted 5 years ago
Every thing I. purchased from Amazon has been fantastic. Delivery second to none There drivers are a credit to the company. Very fast 👌🌈👍. 🥇
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Posted 5 years ago
I have prime and its very good. Choice of products is vast
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Posted 5 years ago
They are always polite and professional during the lockdown
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Posted 5 years ago
:) Kuroo is awesome :)
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Posted 5 years ago
I've ordered plenty of items from amazon and have experienced great customer service when one or two items (in the rare case of an issue).
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Posted 5 years ago
Great place to buy anything that I am looking for, good prices and products
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Posted 5 years ago
Ver happy with fitbit. Good price was a present
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Posted 5 years ago
Items always turn up on time... And response to questions is always in a timely manner..
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Posted 5 years ago
Still very inactive on the assault of my wife by your employee in front of my 12 year old daughter. Looks like you are the type of company that condone this sort of behaviour. Give me £5 and lock my account instead for daring to complain. Video doorbells don't lie.
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Posted 5 years ago
Amazon customer service is the worst i have ever experienced. Should be ashamed. I bought two tyres and because they did not have it in stock (but their website had it in stock when I ordered) they decide to not inform me and to instead send the completely different tyres which I did not order anyway, so I call amazon which arranged a pick up and now they say they have only received one tyre instead of two so they have now only refunded me for one tyre. I paid £300 amazon for these two tyres and I have sent them back but only received half of the refund. Amazon is just wasting my time and stealing hard earned money like this and they refuse to resolve anything and they just send a automated repeated message that they have only received one tyre. They next step now is to report SCAMAZON through to trading standards on this matter because I have also read many other people having this similar problem and as big as a company amazon is their customer service is non existent.
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Posted 5 years ago
Great customer service when you have an issue with and order. Very easy return policy.
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Posted 5 years ago
Always helpful and quick
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Posted 5 years ago
Fast efficient and seem to get us what I need when I need it.
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Posted 5 years ago
Always efficient, clear and great buying options.
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Posted 5 years ago
Amazon UK is rated 4.7 based on 13,455 reviews