Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,455 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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4.7

Based on 13,455 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“perfect in every way choosing and ordering”

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Posted 5 years ago

“Bought many things from amazon, excellent service and quick delivery 10/10”

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Posted 5 years ago

“Very good experience with amazon so far”

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Posted 5 years ago

“Amazon make my life easy During the lockdown because I can buy anything from one palace”

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Posted 5 years ago

“Amazon are great, efficient, quality Prompt, value for money,”

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Posted 5 years ago

“My husband and me have shopped with Amazon for many years and would like to say how good they are at responding to any queries etc. Nothing seems to be much trouble.”

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Posted 5 years ago

“Very competitive prices and quick reliable delivery”

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Posted 5 years ago

“Very good service and good prices.”

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Posted 5 years ago

“Easy to use and delivery is quick and easy to order”

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Posted 5 years ago

“Brilliant site, very easy to use and delivery is awesome with Amazon Prime”

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Posted 5 years ago

“Bought loads of products from Amazon and all have came packed well without damage”

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Posted 5 years ago

“A very reliable and good site, very easy if you need to contact the customer service”

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Posted 5 years ago

“Amazon sell a very wide range of items online and have very quick delivery times. Sometimes they get things wrong (normally from third party supply via their platform). They do rectify problems quickly so keep the customer happy on most occasions.”

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Posted 5 years ago

“Purchased many products from Amazon. All delivered in a timely manner well packaged. Products are competitively priced and are of good quality. Returns and refunds have been dealt with efficiently and without problems.”

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Posted 5 years ago

“After sales excellent good range of products”

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Posted 5 years ago

“i purchased a bag for 95 pounds amozon cancelled the order then said i repurchase for 145pounds absolute joke . call centre does not speak english to the point that you can understand .”

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Posted 5 years ago

“I always shop at Amazon there customer service has always been 100%They take a lot of time to keep their customers happy with an excellant after sales care!Whenever I order I always receive parcels on time ,drivers always leave parcels in safe place if not at home.”

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Posted 5 years ago

“Fraud on Amazon App!!!!! I promised as a gift what the announced promised: Microsoft Surface Pro 7, with a Quad core I7, 16GB RAM, 512GB SSD, and what I have received is a much inferior and cheaper product. A Microsoft Surface GO 2. Luckily I understand a little bit about the product they are selling and I realized the fraud. Imagine how many people are getting purposely deceived by Amazon. I could by this product cheaper elsewhere but, naively I thought Amazon would be more reliable. Now they are offering me as the only choice a refund... well first I promised a product as gift and I am not interested in a refund; secondly they are still selling this item and deceiving people in this scam. Shame on you Amazon. I want my product, the one you are selling still and not my money back. This is a online purchase, so the only way for customers to check the product is through the item description. STOP THIS FRAUD NOW! #amazonnotreliable #amazonscam #amazonfraud”

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Posted 5 years ago

“My experience with amazon was always positive. But recently I bought 2 amazon products not from any seller, just amazon. I my surprise came when I fuon that you can't comment or rate them as you rate product from seller. I could not upload photos of the condition of the product whe it arrived damaged, and is very disappointing.”

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Posted 5 years ago

“The chat support doesn't know how to deal with customers.”

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Posted 5 years ago

Amazon UK is rated 4.7 based on 13,455 reviews