Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,115 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 3 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All received in good working order - quick delivery - very helpful after sales service!”

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Posted 2 years ago

“Extremely pleased with the service, delivery and price. Table top dishwasher is easy to use and quiet, a great replacement for my 10 year old machine which had been 'condemned' as unable to be repaired. Hope this one lasts as long! Thank you.”

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Posted 2 years ago

“Easy website, kept up to date with emails and texts, on time for arrival, helpful and friendly delivery. Great product.”

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Posted 2 years ago

“Delivery was on time, delivery men were extremely helpful very pleasant and helpful. Well packed fire, when we opened the box we were so pleased it is gorgeous, looks fantastic works perfect.”

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Posted 2 years ago

“Ordered my product and the next day it was delivered. Happy with the product and the price paid.”

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Posted 2 years ago

“The product was reasonably priced and appears to be of good quality.was delivered on time.”

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Posted 2 years ago

“Delivered promptly, in great condition, exactly what I ordered, thank you.”

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Posted 2 years ago

“Online ordering was easy and delivery arrived much sooner than expected. Cannot comment on Customer Service or returns/refunds as not used these services so far.”

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Posted 2 years ago

“Very good communication and professional service. Faulty item was promptly replaced, so all very good :)”

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Posted 2 years ago

“Amazing customer service, product stopped working less than a year, I got new same day and fast delivery.”

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Posted 2 years ago

“Happy with the appliance which was available when other companies were out of stock. Easy to order and was delivered very quickly.”

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Posted 2 years ago

“This item arrived very quickly, fantastic service as usual.”

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Posted 2 years ago

“Competitive pricing, fast delivery. Kept informed”

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Posted 2 years ago

“Orderd and then delivers when said”

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Posted 2 years ago

“ordered 2pm delivered next day 10am all good”

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Posted 2 years ago

“Very good seller”

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Posted 2 years ago

“Extremely fast delivery. Radiator exactly as I had hoped. Very happy.”

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Posted 2 years ago

“Fast delivery, good price”

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Posted 2 years ago

“Arrived on time and driver helpful and friendly, item as advertised”

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Posted 2 years ago

“Quick and fast delivery and as ordered. Great service thank you”

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Posted 2 years ago

Appliances Direct is rated 4.2 based on 6,115 reviews