Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,070 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The concept is fantastic, the service is incredible (especially from Angus Diog), the beers are exceptional and the subscription is well carried out. My only issue was that I drink a little more than 1 case a month and found the prices of ordering your own crate (not a pre-selected one) are very high. I rang up to leave and go to a cheaper company but Angus highlighted a few things that made it worth my while staying for the subscription and just do my inbetween orders elsewhere. Would deffinately reccomend this company for their monthly subscription.”

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Posted 5 years ago

“Pretty good website and answered query on delayed delivery quickly managed. Only suggestion that if wishing to cancel this can be done online rather than have to call”

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Posted 5 years ago

“Selection of beers is great and service is superb. Had a problem with the delivery from Hermes, but Beer52 team fixed it immediately and sent a new box out to me ensuring I didn’t go beerless for too long.”

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Posted 5 years ago

“Really good customer service - friendly and understanding if you need to change or discuss your subscription. Angus was very helpful indeed. Also, the product is interesting - really tasty beers.”

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Posted 5 years ago

“Great customer service! Many thanks”

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Posted 5 years ago

“Excellent customer service and of course the beer !!!”

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Posted 5 years ago

“Obviously this service is a luxury and the price you pay reflects that. You could get beers for cheaper if you're not bothered about what you're drinking, but you pay the extra here to try new things and get it plonked on your doorstep without leaving the house. The beers arrived on time, which surprised me in the current climate. All were tasty - I preferred some more than others, but enjoyed all. I also had to call customer services and found them to be a delight to deal with. I recommend.”

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Posted 5 years ago

“Great beer and friendly customer service and delivery.”

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Posted 5 years ago

“Tried the free box, beers were pretty good, good mix of styles and a good range of breweries. I called up to cancel before it renewed and all done in 6 minutes. I’d heard some bad things about hard sells before cancellations etc. but the chap I spoke to was nice and polite and there was no problem at all. I’d probably try it again in the future.”

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Posted 5 years ago

“Superb customer service - I would heartily recommend these guys to anyone and the beer is delicious! Io, thank you in person.”

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Posted 5 years ago

“Always approachable and responsive. I've had to pause my subscription a couple times and they always do it with no questions asked”

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Posted 5 years ago

“Great variety of beers - real treat when the box arrives. I change my order so only get a delivery when it suits rather than every month. I'd recommend giving it a go.”

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Posted 5 years ago

“I’ve subscribed for a few months now and I’m really happy with the beers. It gives a great opportunity to try beers you wouldn’t usually have access to!”

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Posted 5 years ago

“Great beers, great service!”

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Posted 5 years ago

“I like to pride myself on being open to try different beers, these cans were pretty much 80% fizzy water with car air freshener taste. There was a harviestoun porter that was the only drinkable one in the box I kid you not, both me and my son tipped 5 down the sink”

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Posted 5 years ago

“Kieran was very helpful and sorted my subscription problems with one minute!!! Painless conversation Well done to you mate Great customer care!!!!!!”

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Posted 5 years ago

“Ordered parcel and courier damaged the item so it was never delivered. Quick email and resolution provided with no fuss and new parcel sent. Great customer service by Phil and Rasim. Contents of the parcels are always well received!”

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Posted 5 years ago

“Great service and idea. Great quality. Customer service outstanding. Thanks”

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Posted 5 years ago

“Great beers and great customer service. Quick response times to queries and very knowledgeable staff. Highly recommended.”

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Posted 5 years ago

“Angus was lovely very friendly and sweet! X really nice to talk to and sorted everything out straight away!”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,070 reviews