Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,332 Reviews

84 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,332 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought cd/usb player, in the website was show that came with remote control but when a got the player nothing was inside very disappointed!!!”

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Posted 12 years ago

“i did have a problems with fitting the rear moute to the car fitting ..”

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Posted 12 years ago

“I payed for next day delivery and relieved it 5 days after, and I Wrote to them and they didn't even get back to me”

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Posted 12 years ago

“Laughable. Purchased three items, one of which was apparently not in stock, caraudiocenter did not tell me this however until I called to check where the order was a week later. I was told that the order would simply be held for months until the item was in stock! I was then offered an alternative, the 'in phase' car speaker, unsurprising given that caraudiocentre is owned by in phase international. A con as far as I am concerned. Eventually got a refund but was not easy.”

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Posted 12 years ago

“No problem with ordering from the car audio centre website, but delivery was terrible. it took two weeks for me to finally receive my product, and that was purely down to the courier (Hermes) the product was sent out for delivery three times, and apparently the lady that delivered it is absolutely useless ( the company i work for have had problems with parcels from this courier in the past ) i dont think i would buy from CAC again due to this very reason”

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Posted 12 years ago

“Bought a item from this shop on the internet and there was something was missing, I was unable to contact the shop and they did not reply to any of my emails so I am stuck with item that doesn't work, please take my advise and do not buy from this shop”

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Posted 12 years ago

“Subwoofer was delaminating and scratched out of the box amp of poor quality but good shipping and tracking I won't buy again”

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Posted 12 years ago

“My order got returned to sender (my fault) when I reordered it took ages and I had to call twice to get my parcel dispatched. They were good after this though. Got it dispatched asap and all goods were good”

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Posted 12 years ago

“Bought the item on phone told it was the best deal and speakers set spent 400qiud when got it was second hand and box very Los ,was told it might of been a refurbished item you can send it back and we will send you a new one,no full refund does anybody check afore they send out anymore,also the cable they sent was wrong,Told refund can take 28days,taking the p...h no not buying from you again sorry waste of time”

Helpful Report

Posted 12 years ago

“I went into the Birmingham branch twice with enquires on the product, and they were the most useless, unhelpful customer assistance ever. After first giving me false information which led to buying a £200 product that was uncompatible, they then said I couldn't take it back, and gave me no help in how to resolve the problem, absolutely terrible,”

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Posted 12 years ago

“Ok quick dilivery but really really bad when it comes to send things back to them ! Won't be using them again”

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Posted 12 years ago

“Contacted Car Audio Centre three times, once was an initial query and two further emails were regarding the product I had bought and the inaccuracy of their description on their website. In all three cases I had no response, I returned the item through their returns portal, order status was only updated 2 weeks after I returned my item and saying that a refund would take 3 weeks to proceess!! Website looks good, descriptions and info about products could be more accurate, poor customer service interaction”

Helpful Report

Posted 12 years ago

Car Audio Centre is rated 4.4 based on 4,332 reviews