Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,710 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,710 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“Fast delivery and lovely cover! Thank you!”

Comfort Works 5 star review on 9th May 2024

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Posted 1 year ago

“Slipcover fits perfectly, color true to sample. Beautiful work. Order completed and shipped in incredibly short time. I highly recommend!”

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Posted 1 year ago

“I was hesitant that there custom cover would fit, but they really worked hard to make sure the measurements were exact. The cover defied our expectations. It looks like a new couch (but now catproof) for much less money.”

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Posted 1 year ago

“GREAT COMMUNICATION THROUGHT THE PROCESS”

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Posted 1 year ago

“Fantastic product. Great colour and fit. Thisis why I keep on buying from Comfort works.”

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Posted 1 year ago

“I purchased the PB Basic/Mitchell Gold sofa and chair covers-they are my DREAM‼️ I bought the brush cotton in white and they fit perfectly! I 💯% recommend. Thank you Comfort Works!”

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Posted 1 year ago

“Perfekter Bezug für meinen Ikea Sessel - sieht super aus. Danke!”

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Posted 1 year ago

“absolutely beautiful!!”

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Posted 1 year ago

“absolutely beautiful!!”

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Posted 1 year ago

“LOVE my slipcovers! They are better quality than the ones made by the couch designers.”

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Posted 1 year ago

“Schnelle Lieferung, schönes Material und eine wundervolle Verpackung. Da möchte man gleich noch mehr bestellen.”

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Posted 1 year ago

“They make this incredibly easy. Samples, great communication and a really quick turn around getting my order to me. If you order samples, as I did, don't forget to get your refund for postage paid, as I did. 😕”

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Posted 1 year ago

“Our warm white slipcover completely transformed our slightly dated sectional! We ended up choosing the Cream Everyday Linen, and did a semi custom order for our Andes 3 piece chaise sectional from West Elm. My husband and I always wanted a white sectional, and being able to clean a slipcover that fit well was everything we could have asked for. Comfort Works was very communicative, and any possible issues were quickly resolved by their customer service team. The color is perfect, and the fabric cleans well and softens over time. Highly recommend!”

Comfort Works 5 star review on 26th April 2024

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Posted 1 year ago

“- Kundenservice ist freundlich und antwortet schnell -Versanddauer wurde eingehalten - Bezüge sehen gut aus und passen auch gut, durch den Klettstreifen lassen sie sich gut straffen. Die Gegenstücke des Klettstreifens lagen dem Paket bei und mussten noch an den Sessel getackert werden. Bezug ist vom Versand noch etwas verknittert, das gibt sich sicherlich. - Ein Langzeittest muss noch ergeben, ob die Bezüge wirklich den Krallen unserer Katze standhalten werden.”

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Posted 1 year ago

“quick service. reasonable cost excellent communication”

Comfort Works 5 star review on 25th April 2024

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Posted 1 year ago

“The new covers for our 10+ year old Ikea couch made it feel like new. Arrived sooner than I had anticipated and the quality of materials and construction were great!”

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Posted 1 year ago

“The whole process, from placing the order to delivery and recovering my sofa went exceptionally smoothly! Initially I was startled by the colour (sand) as it was darker than I had realized- I would ask for a sample in the future. The small labels inside the covers make it simple to identify which pieces are which. The material (weave) is fantastic and the construction / sewing of the covers is first class. I can definitely recommend this company.”

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Posted 1 year ago

“très bon service commercial, et d'accompagnement du client tout au long de la commande ! du choix des échantillons au suivi logistique du colis. merci à eux pour ces services de qualité”

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Posted 1 year ago

“The slipcover is perfection. It was a custom order -- not one of the styles they have in stock. Mark, my salesperson, was so patient with me. It took me forever to take the measurements, I was so afraid of messing up. I shouldn't have been. The team that makes the slipcover noticed almost immediately that some of my measurements were probably incorrect and asked me to re-measure. I sent along photos so they could see the shape of the sofa arms, back, and placements of seams. They did an amazing job!”

Comfort Works 5 star review on 20th April 2024

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Posted 1 year ago

““Love my new slip cover. Transformed my old Kramfors sofa!”

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Posted 1 year ago

Comfort Works is rated 4.8 based on 4,710 reviews