Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.53

“Service was excellent: prompt, professional, and knowledgeable. However, the power switch itself was not at all impressive. For the cost, i expected a much more robust device(I repair electronics as a hobby). Next time i will just hotwire the stove and use the plug as a switch. Except for the power switch failing, the stove has performed very well for us.”

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Posted 8 months ago

“Comfortbilt customer service is the best. We needed a clean out t and they were on it with another Idea and cheaper too and had it to us in 2 days to Calif. you guys r awesome thank u”

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Posted 8 months ago

“Everyone I have talk with at this company has been very professional and on top of things,such as I was having issues with my ignitor and talk to someone in service and he sent a new one out that day. Amazing customer service!”

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Posted 8 months ago

“Always very reliable and very fast wonderful company. Excellent customer service.”

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Posted 8 months ago

“Coustomer service was very helpful, and helped with my recent purchase.”

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Posted 9 months ago

“excellent customer survice.”

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Posted 9 months ago

“Easy to find what I needed and easy to order. Received order in a short period of time. I have talked with them on the phone & the customer service representative was very knowledgeable & helpful. A very nice man. He was a pleasure to work with!”

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Posted 9 months ago

“My transaction was smooth and easy, my pellet stove was insured against damage. Everything went perfectly.”

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Posted 9 months ago

“everything was great and prompt todd heiped me get my product when i needed it thanks todd”

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Posted 9 months ago

“Spoke with tech support, they are very helpful, I needed a new ignitor which they sent out”

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Posted 10 months ago

“I had some issues with delivery damage and they handled it quickly and satisfactory.”

Comfortbilt.net 5 star review on 14th July 2024

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Posted 10 months ago

“Arrived in a timely mater,but feel these things should last a little longer than 4 years”

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Posted 10 months ago

“Great company, Jason is outstanding! Quick on shipping parts!”

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Posted 10 months ago

“Only disappointed was pellet stove was lest than a year old when this part burned out stove was very expensive”

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Posted 10 months ago

“Easy assembly very quiet now.”

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Posted 10 months ago

“very good service, fast delivery.”

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Posted 11 months ago

“Jonathan is an exceptional CS rep and a credit to Comfortbuilt.”

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Posted 11 months ago

“Perfect fit”

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Posted 11 months ago

“The tech people are great. I've been able to work through 2 or 3 different "issues" with my stove over the last few years with their help. Chat service is instant!”

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Posted 11 months ago

“Just purchased and received a hp50s pellet stove It was delivered quickly did get a scratch during shipping but it is towards a wall so I'm not worried about it Just installed the stove this past weekend went in like a charm (just had to build a platform to raise the stove to match an existing exhaust hole). I read through the owners manual and it seems it should be easy to operate. I will fire it up after the summer and find out how it actually runs and heats then”

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Posted 11 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Comfortbilt.net Reviews