CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,444 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 18th April 2026

1749

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“custom made is an amazingly personal small business; they care about the details that i care about and were even accommodating to my many reviews and edits. I highly recommend working with them for your future rings for loved ones- they were just as excited to see the vision created as i was and it made it really fun to put my onyx ring together!”

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Posted 2 years ago

“My fiancé found this site when he was planning on proposing, after he did and received the rings (took 2 months of planning) and designing. He loved how it came out and told me how it went I decided if I’m putting in the money for something I want it to be completely unique and one of a kind just like he wanted for me. So I also got his wedding band done. Anytime I know someone looking for new wedding ring or anything of the sort I always recommend them to you.”

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Posted 2 years ago

“Amazing experience with CustomMade.com, from concept to design to reality, amazing craftsmanship.”

CustomMade Jewelers 5 star review on 28th December 2023

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Posted 2 years ago

“Everyone that was involved in the project was very friendly and helpful. They helped me with any questions and concerns I had during the designing process. The ring definitely exceeded my expectations.”

CustomMade Jewelers 5 star review on 27th December 2023

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Posted 2 years ago

“Their customer service is incredible: their responses are timely and thorough. They walked me through every step of the process and made it a stress free, easy experience. The product itself is high quality which I hope to have in my family for generations. 10/10 would recommend!”

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Posted 2 years ago

“It was great! The team listened to my suggestions and we ended up with a ring that we both love and that feels very personal.”

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Posted 2 years ago

“Communication was extremely good throughout the process and the quality is great”

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Posted 2 years ago

“Admittedly I was skeptical of this process, considering it happens all remote and online. I was wrong. This process was enjoyable,informative and stress free. This team made be feel welcome and accpmdates always even when I continually we wanted a different design, and don't really have a vision or goal in mind. The end result is stunning.”

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Posted 2 years ago

“From start to finish the whole process was excellent the whole team was very happy to be patient with any questions or requests i had and the final product was perfect exactly what i had envisioned”

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Posted 2 years ago

“Amazing team and prices”

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Posted 2 years ago

“The team was very professional and the process was very simple. They guided me through every step with images of how the final product will look. I am very happy with the finished piece.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“The team at custom-made were kind and trustworthy. Making sure that all my details to the ring where exactly how I want it. They work with me into all my creative designs as well as being patient while I reviewed or waited for a payment. The ring arrived within two or three days after the completion of the ring and I was informed during the working of the ring.”

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Posted 2 years ago

“Fantastic support throughout the whole process to deliver a truly one-of-a-kind ring for my fiancee”

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Posted 2 years ago

“Awesome team. I looked around for months for a company that could cater to my specific designs for a ring, because I needed something that no jewelry company like Shane or Jeryd would make normally. CustomMade went above and beyond for me and was very patient with my alterations throughout the sketch and molding process. Cant recommend enough if you actually care about what youre giving your loved ones.”

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Posted 2 years ago

“The whole process was a breeze, I had a very tight deadline since I was going on a trip and needed the ring, the team was extremely comprehensive and diligent. Not only did I get my ring sooner than expected but they took every precaution to ensure it was exactly what I envisioned, making multiple revisions and answering all my questions throughout the process. Fantastic experience throughout, very knowledgeable team and extremely happy with the results. Have yet to propose so don’t have my SO reaction yet but I think she’ll love it!”

CustomMade Jewelers 5 star review on 23rd December 2023

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Posted 2 years ago

“Custom made were amazing from start to finish, with the ring made for me exactly to my expectations and style. Nothing was too much or not possible. Even going for an intricate design, with specific sized stones was not enough to trip them up. I'd highly recommend them, and as a bonus the finished ring was 1/2 the cost of simalar styles in the UK”

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Posted 2 years ago

“Both my wife and I purchased wedding rings for each other from CustomMade. As she bought (and designed) mine first, I used the design she created to build a complementary version for her. It turned out better than I could have imagined and the consultations and updates were thorough and frequent. Very pleased with my experience.”

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Posted 2 years ago

“I cannot begin to describe how fantastic this company is. The entire process I was kept informed provided visuals and any updates as necessary. The ring is detailed and have exquisite design. The absolute perfect gift for Christmas as well as a new family heirloom.”

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Posted 2 years ago

“The ring is gorgeous and even more beautiful than what I could have hoped. There was an issue with delivery, UPS delivered at the wrong address, but the team tracked it down and had it shipped to me right away. I will update once I propose in about 20 days.”

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Posted 2 years ago

CustomMade Jewelers is rated 5.0 based on 4,444 reviews