DoorDash Reviews

Name: DoorDash
Rating: 1.32

1.3 Rating 23,805 Reviews

7 %

of reviewers recommend DoorDash

Company Reviews

Questions

Metrics

1.3

Based on 23,805 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

faisal@doordash.com

Write Your review

Tell us how DoorDash made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

2284

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very simple to use.”

Helpful Report

Posted 8 years ago

“It was pretty cool . The food was hot the guy who delivered was really nice.nit was a great expirence.”

Helpful Report

Posted 8 years ago

“Delivery was before time estimated. Person was friendly. Food was still hot.”

Helpful Report

Posted 8 years ago

“Prompt, professional”

Helpful Report

Posted 8 years ago

“When I first saw the Jack in the Box commercial that showed a stick figure battery running out when he was trying to play video games all day I thought to myself I could save valuable gaming time with Doordash and decided to try them out. Doordash has made me happy by bringing delicious foods straight to my door, wearing magnificent red uniforms and if I'm drinking alcohol then Doordash is literally a Godsend. I hope you guys add more healthy places so I can still lose weight.”

Helpful Report

Posted 8 years ago

“Ease of ordering, quick delivery - before the estimated time. Everything was still hot.”

Helpful Report

Posted 8 years ago

“Great food, fast and finally someone that delivers to my work, we're so happy about that!!!”

Helpful Report

Posted 8 years ago

“Easy and efficent”

Helpful Report

Posted 8 years ago

“Delivery was fast and the food was great!”

Helpful Report

Posted 8 years ago

“Was able to get the food I want (besides pizza) to be delivered. Easy and quick.”

Helpful Report

Posted 8 years ago

“Early delivered”

Helpful Report

Posted 8 years ago

“Food was on time and order was accurate.”

Helpful Report

Posted 8 years ago

“I got my food in a timely manner and it was fresh and hot”

Helpful Report

Posted 8 years ago

“The driver called to make sure he was going the right way and listened to our directions. He also came back to being our straw he almost forgot.”

Helpful Report

Posted 8 years ago

“I got the food I wanted at the time it was promised. It really helped to track where my driver was so that I would be expecting him. My driver delivered to my door with a smile. No problems at all. My Olive Garden was delicious.”

Helpful Report

Posted 8 years ago

“Friendly and on time. Food is still warm.”

Helpful Report

Posted 8 years ago

“They quoted 50 minutes, the guy showed up in less than 30 minutes. He called to let me know. Good service”

Helpful Report

Posted 8 years ago

“Beautiful UI that makes ordering a breeze, transparent ordering process and fee disclosure, on time delivery.”

Helpful Report

Posted 8 years ago

“Wonderful service, delivering from The Original Pancake House. The pancakes were hot!”

Helpful Report

Posted 8 years ago

“So great!! I could get whatever I wanted and the delivery guy was so pleasant!”

Helpful Report

Posted 8 years ago

DoorDash is rated 1.3 based on 23,805 reviews