DoorDash Reviews

Name: DoorDash
Rating: 1.32

1.3 Rating 24,087 Reviews

7 %

of reviewers recommend DoorDash

Company Reviews

Questions

Metrics

1.3

Based on 24,087 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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faisal@doordash.com

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DoorDash 1 star review on 7th September 2025

2306

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and easy service.”

Helpful Report

Posted 8 years ago

“The deliver brought us extra plates and utensils. They were courteous. The food was hot! We were so happy it was.”

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Posted 8 years ago

“Easy ordering! Love the online tracking and super fast delivery!”

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Posted 8 years ago

“fast, great service”

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Posted 8 years ago

“Early delivered Warm food Polite dasher”

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Posted 8 years ago

“Courtesy, delivery,”

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Posted 8 years ago

“I didnt have to leave the comfort of my home to get this food.”

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Posted 8 years ago

“Quick and affordable”

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Posted 8 years ago

“I was pleasantly surprised and appreciated the cleanliness of the driver's vehicle. Quick, friendly and fast service!”

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Posted 8 years ago

“The Door Dash app is quick and easy to use. Great selections of food in my area. Food is always delivered hot and fresh.”

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Posted 8 years ago

“So many restaurants to choose from. Driver was very friendly!”

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Posted 8 years ago

“I rate them 5 stars! they delivered on time! :)”

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Posted 8 years ago

“You guys were quick! Definitely made my soupy Sunday great!”

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Posted 8 years ago

“Always good always on time. Glad I got the app. The website submit button doesn't seem to work and every time I try to send my response I can't finish. Wjat's up with that?”

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Posted 8 years ago

“Fast service”

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Posted 8 years ago

“I'm a big fan of DoorDash. It's everything I want--order easily online, get notified when my food is ready, and about to arrive, with all prices stated clearly. Thank you!”

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Posted 8 years ago

“Order was about ten minutes early and still hot!!!”

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Posted 8 years ago

“simple. Nice ordering interface”

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Posted 8 years ago

“Food delivered earlier than expected!”

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Posted 8 years ago

“Delivery was super fast. Delivery person Garrett was friendly and helpful. Food was still piping hot. Couldn't get any better than t his!!!!”

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Posted 8 years ago

DoorDash is rated 1.3 based on 24,087 reviews