DoorDash Reviews

Name: DoorDash
Rating: 1.32

1.3 Rating 23,805 Reviews

7 %

of reviewers recommend DoorDash

Company Reviews

Questions

Metrics

1.3

Based on 23,805 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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faisal@doordash.com

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2284

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived 15 minutes early,still warm...and my drink was still cold.i will use again.”

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Posted 8 years ago

“Quick and easy”

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Posted 8 years ago

“The delivery fee is high but overall I love it and they bring the food on time”

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Posted 8 years ago

“Awesome service!!!”

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Posted 8 years ago

“I got food”

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Posted 8 years ago

“Great selection of restaurants, fair delivery fee, prompt and professional delivery.”

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Posted 8 years ago

“Convenient when you're at work. Very kind delivery guy! No issues at all. Will definitely be using again, wish that they delivered at my house”

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Posted 8 years ago

“It is very nice to be able to pick whatever i want to eat at work and have it delivered to me. You can pick whatever you want at very reasonable prices. I really like using doordash.”

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Posted 8 years ago

“Doordash made me very happy service great . Foods was hot on arrival. Great job I love doordash! P.S. Speed up the delivery!!!!!”

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Posted 8 years ago

“Quick delivery, reasonable fees.”

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Posted 8 years ago

“Michael who delivered my food was great! My order was perfect and he even separated the hot and cold items for me. I will definitely use Door Dash again and recommend to others.”

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Posted 8 years ago

“Fast and easy service.”

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Posted 8 years ago

“The deliver brought us extra plates and utensils. They were courteous. The food was hot! We were so happy it was.”

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Posted 8 years ago

“Easy ordering! Love the online tracking and super fast delivery!”

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Posted 8 years ago

“fast, great service”

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Posted 8 years ago

“Early delivered Warm food Polite dasher”

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Posted 8 years ago

“Courtesy, delivery,”

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Posted 8 years ago

“I didnt have to leave the comfort of my home to get this food.”

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Posted 8 years ago

“Quick and affordable”

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Posted 8 years ago

“I was pleasantly surprised and appreciated the cleanliness of the driver's vehicle. Quick, friendly and fast service!”

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Posted 8 years ago

DoorDash is rated 1.3 based on 23,805 reviews