DoorDash Reviews

Name: DoorDash
Rating: 1.32

1.3 Rating 24,090 Reviews

7 %

of reviewers recommend DoorDash

Company Reviews

Questions

Metrics

1.3

Based on 24,090 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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faisal@doordash.com

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DoorDash 1 star review on 7th September 2025

2306

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery”

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Posted 8 years ago

“It was so convenient to order my food and have it delivered. The food came warm and just as ordered.”

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Posted 8 years ago

“easy and convenient”

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Posted 8 years ago

“My company opted out of rental cars for those traveling, and I didn't want to use Uber to go pick up dinner. I found you all when seeing if Beau Jo's pizza in Denver would deliver. I was thrilled to find out I could get delivery through you all. And the ease or ordering is so appreciated.”

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Posted 8 years ago

“Amazing variety of restaurants to choose from. Great delivery service.”

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Posted 8 years ago

“Awesome service. And they usually deliver before the estimated arrival time.”

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Posted 8 years ago

“Was visiting san diego with out a car. Hopped on door dash and ordered. He was there before the allotted time frame! Will use again.”

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Posted 8 years ago

“i couldn't get the food my self and i was hungry”

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Posted 8 years ago

“First time using it. Pleased with the efficiency. Would be even better if other restaurants participated in it. Other than that, 5 stars.”

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Posted 8 years ago

“I used DoorDash for the first time and was happy with my food delivery. I liked being able to track my order. Very easy process overall.”

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Posted 8 years ago

“Super easy, fast service.”

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Posted 8 years ago

“I was skeptical when my friend told me about this but its for real. I received my food in 6 minutes less than the prediction and it was exactly as I would have done myself. The app is better designed than those of most billion dollar companies. I was thoroughly impressed from beginning to end and I will recommend it to as many people as I can.”

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Posted 8 years ago

“quick efficient service.”

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Posted 8 years ago

“Delivery person was INCREDIBLE.”

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Posted 8 years ago

“Fast service friendly delivery guy”

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Posted 8 years ago

“I SENT A MEAL FROM CLEAR ACROSS THE COUNTRY AND IT WAS EASY, SEAMLESS AND ABSOLUTELY PERFECT!!! I WAS CONCERNED ABOUT NOT BEING CLOSE BY TO THE DELIVERY AND I INDICATED THAT ON THE COMMENT FORM AND GOT A FOLLOW UP CALL FROM THE DRIVER WHEN THE DELIVERY WAS COMPLETE FANTASTIC!!!”

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Posted 8 years ago

“Easy to place order. Fast service. Friendly driver. Great experience.”

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Posted 8 years ago

“DoorDash delivers fast and friendly service.”

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Posted 8 years ago

“Service was prompt and delivery person was very courteous.”

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Posted 8 years ago

“The app communicates exactly what the status of your order is, and was percise bout when the order would show up.”

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Posted 8 years ago

DoorDash is rated 1.3 based on 24,090 reviews