DoorDash Reviews

Name: DoorDash
Rating: 1.32

1.3 Rating 24,084 Reviews

7 %

of reviewers recommend DoorDash

Company Reviews

Questions

Metrics

1.3

Based on 24,084 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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faisal@doordash.com

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DoorDash 1 star review on 7th September 2025

2306

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery arrived in half the estimated time. Delivery person very polite and professional!”

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Posted 8 years ago

“very convenient and the food was piping hot when it arrived!”

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Posted 8 years ago

“I called DoorDash, my order from Nations was delivered within 30 minutes. It was correct, my food was HOT, and the fees were extremely inexpensive. I will use them for food delivery every time from now on. They were GREAT!”

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Posted 8 years ago

“Brought my food on time.”

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Posted 8 years ago

“Super fast! Hot food! Extremely nice people!”

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Posted 8 years ago

“Quick and delicious!”

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Posted 8 years ago

“Always got too me within a timely manner. Never messed up an order.”

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Posted 8 years ago

“Very convenient”

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Posted 8 years ago

“Excelente service”

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Posted 8 years ago

“I put in an order at 10:05 pm, the dasher arrived in half an hour with big smile, simply amazing!”

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Posted 8 years ago

“It brought me my food”

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Posted 8 years ago

“Came faster then I expected and had my food in a separate bag from other orders they had and very polite person”

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Posted 8 years ago

“Abcdefghijklmnop”

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Posted 8 years ago

“The delivery was faster than the estimated time and the order was 100% correct.”

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Posted 8 years ago

“This was my first time ever using DoorDash and it was such a great experience I ordered from Sushi Star and it was great Also the delivery guy was so polite and so cool I will definitely be ordering through this service again thanks”

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Posted 8 years ago

“Prompt efficient delivery!”

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Posted 8 years ago

“Really awesome service! We were impressed and will use again!”

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Posted 8 years ago

“Speed, courtesy and thrift. What's not to like?”

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Posted 8 years ago

“their drivers are all very nice!”

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Posted 8 years ago

“Quick and correct!”

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Posted 8 years ago

DoorDash is rated 1.3 based on 24,084 reviews