DoorDash Reviews

Name: DoorDash
Rating: 1.32

1.3 Rating 24,080 Reviews

7 %

of reviewers recommend DoorDash

Company Reviews

Questions

Metrics

1.3

Based on 24,080 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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faisal@doordash.com

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DoorDash 1 star review on 7th September 2025

2306

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service!”

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Posted 8 years ago

“Efficient, fast and cute guy who delivered!”

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Posted 8 years ago

“Excellent service! Fast, friendly and convenient.”

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Posted 8 years ago

“Great service!!”

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Posted 8 years ago

“Food was delivered promptly and the transition was very easy. Will use it again”

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Posted 8 years ago

“Fast and efficient. Great service!”

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Posted 8 years ago

“Reasonably priced, came through every time, friendly, reliable service!”

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Posted 8 years ago

“I've been happy with the delivery times and how fast they are.”

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Posted 8 years ago

“Very happy”

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Posted 8 years ago

“Very fast service.”

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Posted 8 years ago

“Fast, friendly and allows me to order from local places that don't show up in a typical delivery option. I'll be a repeat customer for both my Arlington home and work locations.”

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Posted 8 years ago

“Delivery was on time as projected; that always make a difference!”

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Posted 8 years ago

“My food was delivered almost 30 minutes sooner than anticipated and my delivery driver was very friendly and professional.”

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Posted 8 years ago

“Good food, fast service”

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Posted 8 years ago

“Super fast and easy!”

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Posted 8 years ago

“Always got too me within a timely manner. No mistakes on the order.”

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Posted 8 years ago

“Food came faster then expected and it was hot!!”

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Posted 8 years ago

“On time Delivery”

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Posted 8 years ago

“Great, fast service with courteous driver”

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Posted 8 years ago

“We have only used Door Dash twice (ordering from 2 different restaurants). Both times delivery was faster than expected! The delivery fee was very reasonable - well worth saving us from getting dressed and driving out on our cherished "Pajama Day". We will definitely use them again.”

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Posted 8 years ago

DoorDash is rated 1.3 based on 24,080 reviews