DoorDash Reviews

Name: DoorDash
Rating: 1.32

1.3 Rating 23,802 Reviews

7 %

of reviewers recommend DoorDash

Company Reviews

Questions

Metrics

1.3

Based on 23,802 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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faisal@doordash.com

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2284

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and delivery fella was extremely nice!”

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Posted 7 years ago

“My food was delivered fast”

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Posted 7 years ago

“Driver was super friendly and arrived way earlier than projected.”

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Posted 7 years ago

“It was east to use and my order arrived super fast”

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Posted 7 years ago

“Very quick delivery!”

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Posted 7 years ago

“They were on time and delivered from the restaurant I wanted!”

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Posted 7 years ago

“Love that door dash delivers from smaller places that don't have their own delivery. Especially appreciated the delivery on a rainy night :)”

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Posted 7 years ago

“On time!!!”

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Posted 7 years ago

“very prompt and courteous service”

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Posted 7 years ago

“I love how easy it is to place an order. I appreciate the effort of the drivers to try to get my orders to me on time. When I had a problem Doordash helped me to get it resolved. I would like to see Doordash consider free delivery over a certain dollar amount and if restaurants offer daily special prices, I would like to see them honor those prices.”

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Posted 7 years ago

“Delivery was within 15 minutes!”

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Posted 7 years ago

“Deez nuts in your mouth”

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Posted 7 years ago

“The service was prompt and polite, and the order was correct. DoorDash also has the best selection of nearby restaurants.”

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Posted 7 years ago

“i love it , very good app”

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Posted 7 years ago

“Quick and accurate service”

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Posted 7 years ago

“Online ordering was super easy. The an estimated time of delivery and succeeded the time by at least 10mins early!! Delivery driver was nice. Sisnt even expect a tip..had to run after him”

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Posted 7 years ago

“It was my first time using DoorDashand was a bit doubtful, but was very surprised on the timing of the delivery and the friendly driver. Would definitely use this service again!”

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Posted 7 years ago

“My order was easy to place, easy to pay for (tip included), and arrived even sooner than promised :)”

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Posted 7 years ago

“It's gôd and the food shipping very fast too”

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Posted 7 years ago

“Great and fast service. Will defineltly order again”

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Posted 7 years ago

DoorDash is rated 1.3 based on 23,802 reviews