DoorDash Reviews

Name: DoorDash
Rating: 1.32

1.3 Rating 24,084 Reviews

7 %

of reviewers recommend DoorDash

Company Reviews

Questions

Metrics

1.3

Based on 24,084 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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faisal@doordash.com

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DoorDash 1 star review on 7th September 2025

2306

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was within 15 minutes!”

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Posted 8 years ago

“Deez nuts in your mouth”

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Posted 8 years ago

“The service was prompt and polite, and the order was correct. DoorDash also has the best selection of nearby restaurants.”

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Posted 8 years ago

“i love it , very good app”

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Posted 8 years ago

“Quick and accurate service”

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Posted 8 years ago

“Online ordering was super easy. The an estimated time of delivery and succeeded the time by at least 10mins early!! Delivery driver was nice. Sisnt even expect a tip..had to run after him”

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Posted 8 years ago

“It was my first time using DoorDashand was a bit doubtful, but was very surprised on the timing of the delivery and the friendly driver. Would definitely use this service again!”

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Posted 8 years ago

“My order was easy to place, easy to pay for (tip included), and arrived even sooner than promised :)”

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Posted 8 years ago

“It's gôd and the food shipping very fast too”

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Posted 8 years ago

“Great and fast service. Will defineltly order again”

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Posted 8 years ago

“Super easy to order and it was great to have food delivered right to my door! Great service!”

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Posted 8 years ago

“Quick hot food period”

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Posted 8 years ago

“Very fast and efficient. Just a little pricey in the end. But great service!”

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Posted 8 years ago

“Very fast!!”

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Posted 8 years ago

“I have used their service for over two months now. Not one bit of problem with any order. So glad they are around. 😃”

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Posted 8 years ago

“I'm very pleased with your service.”

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Posted 8 years ago

“I received my food a half hour before it said I would receive. The delivery person was very nice and friendly.”

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Posted 8 years ago

“order delivered hot, fresh and earlier than expected”

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Posted 8 years ago

“Super fast. She was at my house way before the estimated time”

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Posted 8 years ago

“Always punctual, friendly.”

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Posted 8 years ago

DoorDash is rated 1.3 based on 24,084 reviews