Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.37

4.4 Rating 9,750 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,750 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Late arrival on return and the car park did no charge any surplus”

Helpful Report

Posted 2 years ago

“Easy to book on line and the car park is conveniently located close to the terminal. Access to the car park is by CCTV recognition at the entrance barrier. The cost of parking was competitive and the email confirmation of the booking with the key details was helpful.”

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Posted 2 years ago

“Hotel is comfortable and welcoming. M&G is efficient.”

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Posted 2 years ago

“While holiday extras were 5 star The transfer bus to the car bark and terminal is not fit for purpose The bus has only one entry / exit door with people trying to get on and off at the same time People standing in the Isle with ther luggage making it difficult to get passed carrying heavy cases The luggage racks are 3 tiers meaning some people have to.lift there heavy cases chest high and head height to put on the racks This is why people stay in the Isles with there luggage The driver should insist all passengers are seated”

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Posted 2 years ago

“Extremely helpful staff and as I arrived back to pick up my car more than a day late as adverse weather closed the airport in Switzerland and no additional charge We’ll done Manchester M & G”

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Posted 2 years ago

“Great affordable service”

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Posted 2 years ago

“The carpark was easy to locate. The transfer buses were regular and there were several bus stops throughout the car park to avoid walking too far with your luggage. Finally the bus transfer was very quick and there was no walk from the bus to the airport which was great.”

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Posted 2 years ago

“Safe parking, no waiting for buses whenever we’ve used them. Staff are friendly and helpful. My flight was cancelled and customer service was efficient and sympathetic.”

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Posted 2 years ago

“Good service all went well”

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Posted 2 years ago

“The price is excellent, good service to and from the airport”

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Posted 2 years ago

“Excellent service, very short bus journey and regular running even for early morning pick up”

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Posted 2 years ago

“Spot on thanks”

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Posted 2 years ago

“excellent service but cars parked very close together difficult to get into car when 10 yards away there was a completely empty car park area”

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Posted 2 years ago

“Driver was helpful and pleasant. Parking area was difficult to find, layout was well organised.”

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Posted 2 years ago

“Walking distance very close to airport no hassle dropping off and car was there as we exited the airport”

Helpful Report

Posted 2 years ago

“Nice rooms clean hotel, easy parking, pleasant staff.”

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Posted 2 years ago

“Easy booking, simple parking and drop-off of keys; very little or no waiting for bus in either direction. Quick pick-up of keys and easy find of vehicle at end.”

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Posted 2 years ago

“Overall a good service from holiday extras.”

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Posted 2 years ago

“No problems at all and found a good parking space. Price has increased a fair bit though.”

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Posted 2 years ago

“Would of been full stars but we went to check in hotel, it was 14.51 we had driven from newcastle, he told us your to early you can pay xtra £10 or go across have a drink and come back, 8 mins early we were! Room was ready no one else there so ridiculous he didnt just give us the key, apart from that hotel was fine, carparking with sentinel was great, guys there were fab, took keys and they parked our car, bus was waiting so we were took straight to airport and coming back we were delayed and 3o mins late collecting car ( which i was dreading after a long day) it was no problem at all, he gave keys was very polite told us car was waiting in bay 14 , would book again”

Helpful Report

Posted 2 years ago

Holiday Extras is rated 4.4 based on 9,750 reviews