Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.30

4.3 Rating 8,061 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 8,061 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

customerrelations@holidayextras.com

Write Your review

Tell us how Holiday Extras made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service but after I have bought a parking, accidentally found out that the price on Ryanair website was £10 cheaper. I suppose to save money with Holiday Extras but I the end I feel that I was ripped off.... Not nice.”

Helpful Report

Posted 1 year ago

“Convenient but ANR was rubbish, tried to exit but barrier would not raise, tried to contact for help but no reply, waited and waited eventually reversed back to try another exit, ended up damaging my car on a post, just what I needed on a return from holiday. Eventually exited on another exit.”

Helpful Report

Posted 1 year ago

“Ok. Nice and cosy atmosphere. Staff very friendly and polite. Great attention to detail. Was it worth the money ... In my opinion NO.”

Helpful Report

Posted 1 year ago

“This valet parking does not have It's own area where customers can wait and shelter from the rain. Luckily the NCP valet parking has, so one can shdltercthere, if there's room. The signage from recreational to the parking needs review. The whole set up needs to be made customer friendly.”

Helpful Report

Posted 1 year ago

“Our booking hadnt transferred to liverpool airport so after a stressful journey we then had to navigate ringing parking and them manually finding our booking!!! Not good”

Helpful Report

Posted 1 year ago

“Would recommend for stop overs. Park and stay with the hoppa bus service is good. Had to wait over 35 mi. For a bus in my return I. The cold at T3.”

Helpful Report

Posted 1 year ago

“Easy to book online. Easy to find onsite at airport.”

Helpful Report

Posted 1 year ago

“It took longer than I would expect for a meet and greet to arrive, nearly 40 minutes. Which felt like an age on a Sunday evening.”

Helpful Report

Posted 1 year ago

“Always use holiday extra parking at Newcastle Airport used 9 times this year had to go into the control centre again as the barrier would not open waited 10 minutes to get the card processed”

Helpful Report

Posted 1 year ago

“Transfer airport to Barcelona city and return. Inbound was seamless. Return journey… driver arrived roughly 15 minutes beyond scheduled time. Not a major issue as there was plenty of contingency build into the timing but, when we the client have been asked to be at hotel collection point 15 minutes before scheduled collection time it is more than a little irritating to have to wait 30 minutes to be picked up. Especially when a couple of local taxi drivers offered their services advising price would be the same as we had paid. Quite appreciate that might well be the case but, having prepaid, nit really an option. Killer, though, was no acknowledgement or apology from driver that he was late. Sloppy service”

Helpful Report

Posted 1 year ago

“The road from the airport to the parking lot took more than 30 minutes, buses rarely run. When I returned from my trip and received my car, the front seats were pushed back, the heat was turned up to the highest setting, and there was a strong stench of cigarettes and beer in the cabin. I didn't expect such service! I will not be using Purple parking in the future.”

Helpful Report

Posted 1 year ago

“Car park fine but ibis room claustrophobic”

Helpful Report

Posted 1 year ago

“Signage to parking at liverpool airport is poor and not easy to see in the dark… could be improved”

Helpful Report

Posted 1 year ago

“Prices fluctuate ie private minibus cheaper than private car for 1 passenger”

Helpful Report

Posted 1 year ago

“Holiday extras made things easy to book and prices were competitive. Europa Hotel. Parking the car was easy to find a space. Check in was also simple, with helpful staff. It was easy to arrange a taxi for the morning to take us to the airport, with a phone dedicated to this next to the check in desk. The food in the restaurant was average though and i expected slightly better. The room was large enough for our needs, but we found it difficult to sleep well, as the beds were very uncomfortable. In the morning we felt tired, and the idea of staying over was to feel good before a long haul flight. Useful for an early flight, especially if you have to drive far too the airport first. The negatives could be easily rectified by the hotel. I would choose a different hotel next time.”

Helpful Report

Posted 1 year ago

“Hotel was very good. Bed extremely comfortable. Bar/food is pricey but want you’d expect I suppose. Would def stay again. Would have given this a better rating on the hotel alone. Meet and greet first time we have done it. Normally just use the purple parking. Tbh our car wasn’t ready on arrival we had to wait. The man waiting was also rather rude. Not sure it’s worth the extra cost.”

Helpful Report

Posted 1 year ago

“We have used this parking on many occasions and service has been excellent. However on this occasion I was not impressed how muddy the car was on the outside when returned to us as I had the car cleaned before our holiday. Then when we got into the car the drivers side was all muddy on the floor and on the door”

Helpful Report

Posted 1 year ago

“Distance to terminal, the uneven and poorly maintained path surface conditions make it difficult to pull or drag suitcases to the point it caused damage to the case wheels”

Helpful Report

Posted 1 year ago

“Booked an airport transfer from Alicante to Benidorm and back again for my journey home. They allocated the transfer to Abas, they stated the transfer would take 90 minutes both journeys took over 2 hours.”

Helpful Report

Posted 1 year ago

“Pre paid for mid stay at Stansted. Barrier lifted on arrival, not so on departure. Quite a few cars in front of us trying to get out & some idiot thought it would be a good wheeze to start honking his horn - like that's obviously going to resolve the issue. Took about 10 minutes before the barrier eventually started working again. Catching the shuttle from the airport the attendant ( not the driver) was very abrupt, bordering on rude. Told my elderly husband he had to carry our 2 cases to the back of the already packed bus. As I'm disabled I couldn't be much help. Did the attendant offer to help? Nah. Luckily 2 young men did. It's also worth mentioning, when waiting for the shuttle bus, if it's raining you'll get soaked, as there's no cover to wait under”

Helpful Report

Posted 1 year ago

Holiday Extras is rated 4.3 based on 8,061 reviews