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Incredible Rugs and Decor Reviews

4.7 Rating 4,053 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
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Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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James O
Verified Buyer
“fast and easy to order, shipping same day”
Helpful Report
Posted 9 years ago
Marion F
Verified Buyer
“It seemed like a seamless experience. The best part was the live chat. Someone responded right away and literally answered all of my questions. It made the process feel more personalized. It was obvious that the person chatting with me was very knowledgeable and even suggested alternatives that might be similar. Overall, I was really satisfied. Hoping to feel the same way once the rug arrives.”
Helpful Report
Posted 9 years ago
Elizabeth M
Verified Buyer
“We have yet to receive the rug... :(”
Helpful Report
Posted 9 years ago
Adrienne S
Verified Buyer
“Check out process was easy.”
Helpful Report
Posted 9 years ago
Phyllis F
Verified Buyer
“I was very pleased with the carpets!”
Helpful Report
Posted 9 years ago
S A
Verified Buyer
“This is my 4th order. Price, selection & great service keep bringing me back. I highly recommend these guys.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“I greatly appreciated your price matching. I ordered 6 rugs and wanted them to come from one supplier. I exchanged emails with customer service, Steve... He was extremely knowledgeable and very service oriented. Quite frankly, it is rare to have such a positive shopping experience. Thank you!”
Helpful Report
Posted 9 years ago
Rich J
Verified Buyer
“I'm in the process of remodeling my living room and I'm needing a new area rug for it. Incredible Rugs and Decor gives you the option to buy a sample of the rug/rugs you are interested without having to buy the actual rug and return it if it doesn't work. Love this option!”
Helpful Report
Posted 9 years ago
Susan W
Verified Buyer
“The website was slow and it took several attempts to load my item in the cart. The wrong color kept coming up. Once it was loaded, the process went smoothly.”
Helpful Report
Posted 9 years ago
Joan H
Verified Buyer
“Our rug was delivered on time and was exactly as described and in perfect condition. Wouldn't change a thing.”
Helpful Report
Posted 9 years ago
Briana
Verified Reviewer
“Love love love this rug! Looks awesome in the kids playroom. Colors in picture were accurate. Softer than I expected. Bonus was how quickly it came!”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Love love love this rug! It's beautiful and looks stunning in our dining room. Customer Service couldn't have been nicer. I ordered samples before getting the rug - 1st batch weren't quite right and Steve was great about sending other samples so we could find the perfect rug! I would highly recommend Incredible Rugs! (And I'm not a relative!!!)”
Incredible Rugs and Decor 5 star review on 3rd November 2016
Helpful Report
Posted 9 years ago
Wanda D
Verified Buyer
“Loved the rug we ordered. Great quality and Very fast delivery”
Helpful Report
Posted 9 years ago
Debbie S
Verified Buyer
“Item exactly as described! Shipped fast. We love the rug on our patio”
Helpful Report
Posted 9 years ago
Julia M
Verified Buyer
“The folks at Incredible Rugs and Decor were very patient and helpful in my long search to find the right gray rug for my living room. They always responded very quickly to my inquiries, whether by chat or email. I purchased and then returned two rugs at two different times (due to the colors not working in the room), and they immediately credited my credit card. I would not hesitate to work with them again the next time I am looking for an area rug.”
Helpful Report
Posted 9 years ago
David F
Verified Buyer
“Everything went perfectly. The rug looks great and we have received many compliments.”
Helpful Report
Posted 9 years ago
Tracey K
Verified Buyer
“You can find some great deals on really quality rugs! This is a great online store!”
Helpful Report
Posted 9 years ago
JoAnne M
Verified Buyer
“The rug is light enough in weight that I could dry it after a rain by laying it over my outdoor furniture. It dried quickly. My first time with an outdoor rug - very durable and will last for years.”
Helpful Report
Posted 9 years ago
Ann B
Verified Buyer
“HOPE I DID THE RIGHT THING AS I CHECKED VERY GOOD FOR ALL CATEGORIES. I RECOMMEND MY FRIEND LAST WEEK BY THE NAME OF GLORIA DIAMOND AND I BELIEVE SHE IS BUYING THE SAME CARPET I BOUGHT AND SHIPPING IT TO FLA. STEVE WAS VERY HELPFUL. THANKS, MRS.BORSELLA”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“I ordered three rugs from Incredible Rugs and Decor and was very pleased with what I received. The rugs matched the images (unlike so many other sites) and the quality of the rugs was as described. The rugs came rolled and sealed in thick plastic tarp in about a week, faster even than I thought! Overall, the prices here are fairly average, but they frequently off discounts and sales, plus the rewards program gives you extra % off for signing up! This was my first shopping experience with them and they made decorating my new apartment a stress-free experience.”
Helpful Report
Posted 9 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,053 reviews
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